Service Agent Esl Teacher

KATHERINE ARLENNE CASTRO

Contact

Address:

Av/Circunvalacion Norte,edif. 14, apto 201 San Juan de la Maguana, Dominican Republic

Phone:

+1-829-***-****

Email:

**********@*******.***

Languages

Spanish – C2

English – B2

Italian – A1

Summary

EFL/ ESL Teacher majoring in Modern Languages Education, with some experience in remote technical support and customer service.

Skill Highlights

Experience

EFL/ESL Teacher, English Immersion Program, Ministry of Higher Education Science and Technology, San Juan de la Maguana, Dominican Republic (2010-2019)

Train professionals and college students in a program designed by the local government, in which students have scholarship to learn English, including teamwork, lesson planning, and students coaching.

Bilingual Customer Service Agent, Xerox, Santo Domingo, Dominican Republic (Nov 2018-Jan 2019)

Provide Remote Technical Support to customers, order printers supplies and parts, and make reports.

Education

Bachelor degree: Modern Languages Education- 2011 to present

Universidad Autonoma de Santo Domingo (UASD), San Juan de la Maguana, Dominican Republic

Certifications

Education First, level B2, March 2016.

Contact this candidate