Sales Associate Assistant Manager

BRANDON COVARRUBIAS

773-***-**** ***********@*****.***

**** * ********* **. ******* Park, IL 60707

CUSTOMER EXPERIENCE - RETAIL PROFESSIONAL -ASSISTANT MANAGER Experienced and qualified retail professional with a record of exceeding customer expectations and providing marketing and technical services. Aligns business processes and POS technology to realize cost savings, accelerate sales, and inventory control adding to the bottom line. Technically savvy and a quick study in emerging opportunities, able to quickly assess and provide the appropriate response and actions to meet the specific needs of the customer

CORE COMPETENCIES

Bi-Lingual / Fluent English-Spanish

POS Expertise • Technically Savvy • Team Building • Customer Experience Sales Strategies • Retail Operations • Inventory Control EMPLOYMENT EXPERIENCE

T-Mobile, Chicago, IL 2013 – 2015, 2018 – 2019

Sales Associate

Helped customers pick out the perfect device and plan for their needs.

Operated a POS system and made daily cash drops.

Kept store stocked and clean.

Dunkin Donuts (Lurie Hospital Location), Chicago IL 2016 – 2018 Assistant Manager

Maintained and clean organized store.

Assisted customers with purchases.

Operated a POS machine and balanced drawers at the end of shift.

Made sure every employee was completing their assigned tasks for the day.

Took customer complaints and refunds and processed them accordingly. The Bagelers, Chicago, IL 2015 – 2016

Bageler

Prepped store by making necessary Products prior to opening.

Made drinks and assembled food items for guests.

Operated a POS system.

Kept the store clean and stocked and performed closing tasks as well. U.S. Cellular, Chicago, IL 2011 – 2013

Sales Associate

Operated a POS system.

Helped customers pick out the perfect device and plan for their needs.

Maintained a clean and stocked store.

EDUCATION

● College: Triton College

● Degree Obtained: Associates

● field of study: Sociology/Social Work

● Year of graduation: 2021

● GPA: 3.7

● Honors: Presidents List

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