Service Representative Customer

Experience

MAXIMUS Inc. Miami, FL

CSR - Customer Service Representative 07/2021 - 04/2022

Answering call flow updating information as requeste. resending or submitting of correspondence providing status updates on case file and/ advice pertaining to client case file imformation Conch Heaven Restaurant Miami, FL

Head Cashier 02/2017 - 07/2020

Cashed out ALL custome bills also served customer according to request on bad service. Split tips and table fairly among employee. restocked and did inventory on product/Items needed Kamalamae Cay Bahamas, The

Head Waitress/Manager 01/2013 - 03/2016

Seat and serve guest on a private cay while memorizing menu due to changes day by day. have full knowledge of wines and spirits. serving in a fine dining setting with fine dining operation ( knowing the placement of eatery/Glasses - serving pattern) Skills

Customer service, Restaurant experience, Time management, Computer literacy, Guest services, Food service, Leadership Education

C.V Bethel Senior High School Bahamas,The

Basic Education 06/2008

GPA 2.8

6 Time honor Roll

Perfect Attendance

Student hall monitor

certificates in Reading,Writting,Mathematics,Computer technology Kaytrelle Riley/Anderson

754-***-**** *********@*****.*** 470 Sunshine Drive D5, Coconut Creek, Florida