Scrum Master Business Analyst
Resume:
JANE WAITHAKA, CSM®
CERTIFIED SCRUM MASTER
PROFESSIONAL SUMMARY
Certified Scrum leader with a track
record of implementing Agile
methodologies and Scrum ceremonies
to facilitate on-time product delivery.
History of success driving key
initiatives from planning through
implementation, achieving positive and
measurable organizational impact.
Combines analytical knowledge,
leadership abilities, and relationship-
building skills to engage stakeholders
at all levels and enable data-driven
decision-making. Excels at identifying
areas of improvement, ensuring the
highest efficiency and excellence level.
I am a Servant Leader with a keen
ability to understand complex systems
and focusing relentlessly on removing
impediments from teams and
delivering customer-centric products
and features. Led teams of 8-15 people
across technology, business, and
design departments.
SKILLS
Project Scope, Planning, & Prioritizing
Resource Requirements &
Management
Scheduling, Organizing, & Time
Management
Project Requirements Gathering &
Business Analysis
Oral & Written Communication Skills
WORK HISTORY
Scrum Master
CarMax Auto Finance Company
Healthcare Business Analyst
Golden Home Services
Healthcare Business Analyst
Freedom Pointe
********@*****.***
Marietta Ga 30008
Jan '16 - Present
Manage and monitor scrum processes, coach teams on scrum/agile methodologies creating culture of empowerment and continuous improvement Conduct and facilitate daily stand up meetings, demo, and retrospective meetings to ensure fast feedback and process/velocity improvement Lead team in removal of impediments
Build trusting, safe environment for raising issues with out fear and emphasis on problem-solving.
Facilitate discussion, decision making, and conflict resolution. Lead communication outside team with goal of excellent transparency Engage with product owners and other SMEs to gain deeper understanding of user needs and refine user studies
Escalate issues and identify risks to leadership & project stakeholders in a timely fashion
Jan '14 - Dec '16
Prioritized business requirements and segregate them into high, Medium, Low level. Coordinated between business head, supervisor and the technical team throughout the project.
Supported Product Owner/Manager with Agile/Scrum sprint activities and ceremonies by developing project plans and development timelines. Gathered Business Requirements through brainstorming sessions on global calls. Ensure time sensitive documents are completed on time at the clinics. Responsible for planning, coordinating and directing a variety of studies related to healthcare Services delivery.
Analyze, and document business and functional requirements via uses cases for Medicare billing transaction-based database layers Solves complex clinical problems through cost analysis and business process reengineering.
Performs management studies on health care delivery systems and/or programs being Considered for implementation.
Jan '12 - Dec '13
Prepared Business Requirements Documents, Functional Requirement Documents. Worked extensively with developing business rules engine enabling the business rules such as referral, prior authorization, eligibility, claims processing and billing essential.
Milestone Development & Deliverables
Tracking
Team Leadership & Cross-Functional
Team Collaboration
JIRA, Confluence & Kanban
SDLC
Agile & Waterfall Methodologies
CERTIFICATIONS
Certified Scrum Master from Scrum
Alliance
Certified Lean Six Sigma Yellow Belt
Agile with Atlassian Jira
Foundations of Project
Management
EDUCATION
Chattahoochee Tech certificate in
health sciences
Certificate in Computer Programming
Kennesaw State University- Project
Management
Devry University- Cyber Security
Project Scheduling Coordinator
Savannah Ct
Utilized Agile Software Methodology using Scrum framework. Actively participated in creating the user stories and prioritizing user stories Involved in the full HIPAA compliance lifecycle for processing of Medicaid Claims. Coordinate with stakeholders and project manager to gather functional and non- functional requirements during Discovery sessions. Jan '03 - Dec '11
Partner with project managers and clinical managers to plan and manage project schedules.
Ensure open communication where all stakeholders are informed about changes to established schedules, including timely and accurate processing of schedule updates.
Optimize schedule to maximize efficiency.
Manage schedules for work, various shifts, on-call, and vacation. Monitor installation workload and oversee external resource scheduling to ensure adequate resource support.
Schedule, track and oversee outsourced labor expenses (shared with installation supervisor)
Track, analyze, and report information appropriately to allow the project teams to manage their projects and evaluate weekly reports
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