Customer Service Warehouse Manager

Primary And Secondary Education:

Escuela urbana Mixta Franklin Delano Roosevelt (Ciudad El Triunfo Usulutan 1992-2001)

Middle Education

Instituto Nacional Ernesto Flores (Ciudad El Triunfo Usulutan 2002-2003)

National University

Tec. En Ing. En Sistema y Redes Informática (Instituto Tecnológico Centro Americano (ITCA-FEPADE 2006-2008).

Licenciatura En administracion De Empresa. (Universidad Gerardo Barrios 2011- 2017).

RESPONSIBILITY

HONESTY

ADAPTABILITY AND CONTINUOUS IMPROVEMENT

CAPABILITY OF ANALYSIS AND PROBLEM RESOLUTION

FRIENDLY

LEADERSHIP AND TEAMWORK

CAREFUL

PROBLEM SOLVING

RAPIDO

DYNAMIC

ADAPTABLE

CUALIDADES

OWN BUSINESS

SALES MANAGER: SOLAIRE S.A DE C.V (2006-2008)

Warehouse manager SOLAIRE S.A DE C.V (2008-2009)

BANK OF AMERICA CENTRAL EXECUTIVA DE NEGOCIOS (2009-2012)

GERARDO BARRIOS UNIVERSITY (2012- TO DATE)

SIGUE CORPORATION 2022

SALES TECHNIQUE IN TIMES OF COMPETITIVENESS.

RECEIVED MODULES:

THE RIGHT TIME TO MAKE A CLOSURE.

DIFFERENT TYPES OF CLOSURES.

WHAT TO DO WHEN A CLOSURE FAILS.

HOW TO SAY GOODBYE TO THE CUSTOMER

SALES TECHNIQUES.

INCREASE COMPETITIVENESS FOR THE “TECHNICAL SALE” SALE.

INCREASE COMPETITIVENESS FOR THE "SALES TECHNIQUE MODULE II" SALE.

CUSTOMER SERVICE AND SALES TECHNIQUES.

DEVELOPMENT OF CUSTOMER SERVICE CULTURE

RECEIVED MODULES:

CUSTOMER SERVICE.

HUMAN RELATIONS.

VALUES FOR SUCCESS.

MOTIVATION FOR SUCCESS IN COLLEGE.

COMMUNICATION FOR COLLEGE SUCCESS.

LEADERSHIP FOR SUCCESS IN COLLEGE.

CONFLICT MANAGEMENT.

TEAMWORK.

INCREASE COMPETITIVENESS IN SALE

RECEIVED MODULES:

THE PROFESSIONAL SELLER AND HIS ORGANIZATION.

HUMAN RELATIONSHIPS, MOTIVATION AND SELF-ESTEEM FOR SELLERS.

TYPOLOGY OF CLIENTS.

HOW TO DETECT THE CLIENT'S NEEDS.

“HOW TO MAKE EFFECTIVE PRESENTATIONS.

MANAGEMENT OF OBJECTIONS.

CLOSING SALES.

POST-SALE MONITORING AND CUSTOMER SERVICE.

CLOSING SALES.

POST-SALE MONITORING AND CUSTOMER SERVICE.

COMMERCIALIZED TELE.

MERCHANDISING AT THE POINT OF SALE.

LEADERSHIP

ENDOCALITY AS PART OF TEAMWORK AND COMMUNICATION.

HUMAN RELATIONSHIPS, MOTIVATION AND SELF-ESTEEM FOR CUSTOMER SERVICE.

ENDOCALITY AS PART OF TEAMWORK AND INTERPERSONAL RELATIONSHIPS.

CRM TRAINING - ADMINISION.

TOOLS FOR CUSTOMER LOYALTY.

Uonline Systems.

Contometro.

Calculator.

Scanner.

Photocopier.

Printer.

Switch

San Miguel October 06, 1986

USCIS#: CATEGORY

SOCIAL:

EMAIL: *********@*******.**

PERSONAL REFERENCES

Sr. Gladys Marin Phone: (322*-*******

Sr. Maria Yolanda Alfaro Phone 818-***-****

Ana Gladis Moraga de Cruz

745 Clela ave los Angeles California.

Age : 35

Phone: 323-***-****

EDUCATION

WORK EXPERIENCE

COURSES RECEIVED

FORMACIONES ADICIONALES E INTERESES

KNOWLEDGE IN INFORMATICS AND EQUIPMENT TO USE

OTHER DATA

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