Hospitality and culinary team leader
Resume:
Whitney Pruitt
Dallas, TX *****
*******.******@*****.***
My experience in the hospitality industry has given me the opportunity to hone my skills in communication with customers, vendors and team members answering to me. My leadership roles helped me become detailed oriented and results driven. Authorized to work in the US for any employer
Work Experience
Prepared Foods Team Leader
Whole Foods Market - Dallas, TX
June 2019 to Present
• Ensure customer happiness through proper scheduling and customer face to face
• Maintain metrics- YOY sales growth, spoilage/ food purchases vs sales ratios
• Hire to build an efficient and inviting team
• Write schedules to meet customer needs and labor targets, adjusting as needed
• Implement seasonal offerings and new programs
• Count monthly inventory. Create action plans for any less than ideal numbers
• Work food venues and production as needed for call outs or short staffing
• Maintain team member happiness and deescalate any disputes Assistant Prepared Foods Team Leader
Whole Foods Market - Dallas, TX
April 2018 to June 2019
• Assist team leader in running an efficient team
• Create assignment lists for cleaning, food production, log completion
• Attend meetings when team leader is unavailable
• Assist in writing schedules
• Ensure customers are having their needs met
• Cover food venues as needed for call outs or short staffing Kitchen Manager
Whole Foods Market - Dallas, TX
November 2016 to April 2018
• Take on hand counts of product each morning and use that information to create production assignments for cooks.
• Maintain floor conditions (hot bar, salad bar etc.) during peak times.
• Pivot my own workday as needed to assist team members in a way that best meets customer needs. Sales Associate
Gap Inc. -Old Navy - Dallas, TX
November 2013 to March 2018
• Provide customer service, resolve issues, locate items
• Provide cashier services, verify prices
• Prepare and file paperwork for product system removals Cook, customer service
Whole Foods Market - Dallas, TX
June 2015 to November 2016
• Interact with customers to meet their needs and suggest products
• Maintain a neat and sanitary production area
• fill out and file food safety logs daily
Kitchen Lead
Off The Pages Bistro - San Angelo, TX
March 2013 to September 2013
food production, cashier, server
• Open shop in the mornings
• Speak to customers regarding orders and any questions
• Run register audit at closing, perform closing cleaning procedures
• Maintain cleanliness of facility
• Take orders, perform transactions for customers, and prepare orders Bakery Assistant
Coco's Cakes - San Angelo, TX
October 2012 to March 2013
• Prepare baked goods, bars, signature cake balls, cookies, brownies etc.
• Decorate various cake balls, holiday cookies, special occasion cupcakes, birthday cakes
• Communicate with customers to take orders and complete transaction
• Serve during catering events
Education
Associate of Applied Science in Culinary Arts
Art Institute of Dallas
March 2015
Certifications and Licenses
TABC Certified
Serve Safe Certified
Food Manager Certification
July 2019 to July 2024
Additional Information
Skills
Time management Oral Communication multitasking
Customer Service Inventory people skills
Attention to detail Strong leadership ServSafe certified
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