Customer Service Cashier

Aubrey L. Osteen

813-***-****

******.******@*******.***

Objective

As a motivated high achiever I am looking for a position in your company that would allow me to utilize my organizational skills along with customer service I have acquired through my various roles of employment that extend from intrapersonal customer service within a team to outside consumers. I am dependable, a quick learner able to multi task and excited to work with a team to reach the maximum goals set.

Experience

Apria Healthcare - Tampa, FL

January 2013 - April 2016: Responsible for obtaining authorizations for durable medical equipment. Compiled necessary clinical files and other required medical documentation to submit to United Healthcare and their related companies for authorizations. Follow ups done via phone and fax with nurses and case managers at insurance companies related to a patient's medical requirements. Also did minor collections responsibilities, contacting representatives at insurance companies regarding outstanding billed services, submitted appeals, and other necessary duties to resolve outstanding accounts.

Charming Charlie - West Shore Plaza, Tampa, FL

April 2012 - June 2013: Greet customers, sort and price shipments of merchandise, interact with customers concerning questions regarding our product, cashier, refunds.

Awarded Employee of the Week and Employee of the Month on multiple occasions.

Thomas Jefferson H.S. Cosmetology Program - 2009-2012 - Provided customer service to incoming clients, faculty, students and special needs students while earning my Cosmetology license, which I received in 2012, from Thomas Jefferson Senior High School, Tampa, FL.

Education

June 2012 - Graduated with a high school diploma

Skills

Microsoft Word

Proficient in typing

Power Point