Customer Service / sales representative

MARIA PALMIERI

**** ***** **** ******** ** ***** – 716-***-****

· ************@*****.***

I currently have over 10 years of customer services and management experience. Ive gone through many different training courses to excel in customer service to be my career.

EXPERIENCE

November 2019-May 2020

CUSTOMER SERVICE REPRESENTATIVE.

Calamar Construction

I was to maintain all new incoming customer inquiries for the senior living luxury apartments on the company website, Facebook, emails and phone calls. I would book in person and virtual tours of all existing and future existing apartments. Handled all residential issues onsite and in main office. Building relationships with current residents as well as new ones.

MAY 2016 – SEPTEMBER 2016

CUSTOMER SERVICE/SALES REP., macs antique auto

To answer incoming sales and service calls from new and current customers. Maximize all calls to fully fulfill customers wants and needs. Attendance very important. To reach sale goals.

AUGUST 2015 – JANURARY 2016

CUSTOMER SERVICE, rue21

Obtain appearance of store to follow floor sets and merchandising up to date. Obtain sale goals, service every customer to have a pleasant experience. Train new employees.

MAY 2014 – MARCH 2015

CUSTOMER SERVICE/SALES, victoria seceret

maximize sales with all customers. fulfill sales goals to make bonuses. update store with new merchandise. process shipment. inventories and floor sets. brand ambassador and face of the whole store trained new employees, travel to other stores to assist with store operation.

EDUCATION

JUNE 2005

GED, orleans niagara boces

A two year vocational school to learn and master general education to pass high school equivalency exam. I also took 2 years of cosmetology school and received my license.

SKILLS

Strong customer service skills

Very personable and outgoing

Knowledge in most Microsoft programs

Quick to learn new programs and skills.

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