Call Center Supervisor Assistant

Melissa Vasquez

*** ***** ** *** ******* TX *****

210-***-****

*******@*****.***

SKILLS

• MS Word

• MS Excel

EXPERIENCE

AI United Auto Insurance, 1447 SW Military Dr, San Antonio, TX 78214 Agent, Branch Manager

1/1/2022 – 8/16/2022

• Training of employees

• Assignment of new employees to their new locations

• Bank deposits for all southside of San Antonio

• Writing policies and keeping up with company goals

• Fixing underwriting

Freeway Auto Insurance, 660 Old HW 90, San Antonio, TX 78237 Agent, Team Leader

07/04/2019 – 12/28/2021

• Writing policies, selling policies

Driveline Retail, 700 Freeport Parkway, Coppell (Dallas), TX 75019 Agent, Onsite Supervisor

10/5/2018 – 10/28/2019

• Audits

• Planograms

• Travel to ensure customers had signed off properly

• Provided customer service

Family Dollar, 8700 SE Military Dr, San Antonio, TX 78214 Cashier, Store Manager

11/19/2015 – 09/15/2019

• Ringing up sales

• Cleaning store

• Hiring, firing

• Scheduling of employees

• Took pictures for new ads

• Kept up with sales goals

Champion Staffing, 4515 Fredericksburg Rd, San Antonio, TX 78201 10/2009 – 04/2013

Onsite Supervisor

• Hiring, firing staff for events

• Travel to make sure banquets were adequately staffed Texas Personnel, 918 McCullough Ave, San Antonio, TX 78215 02/01/2007 – 10/01/2009

Bartender, Barback

• Bartending

• Taking client calls and booking clients for future parties

• Onsite Supervisor Assistant at banquets

EDUCATION

John Jay High School, San Antonio TX

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