Front Desk Intake Coordinator

BOBBIJO POLZIN

***** ***** ***** **** ******** AZ 85374 480-***-****- *********@*****.***

OBJECTIVE

To seek lasting employment in a positive atmosphere that will be challenging, as well as rewarding. EDUCATION

SOUTH CENTRAL TECHNICAL COLLEGE - FARIBAULT, MN, 1998 Small business management certificate

NORTHFIELD HIGH SCHOOL - NORTHFIELD, MN, 1992

Horizon Eye Specialist and Lasik Center, AZ

Inservice education in new lasik and ophthalmology procedures PROFESSIONAL EXPERIENCE

Horizon Eye Specialist and Lasik Center- Multiple Locations Ophthalmology Technecessary.nician, Front desk Customer Service- June 2020-January 2023

● Responsible for all pre-screening patients. Including IOPs. Auto refraction, Topography, Cell count, OCT and Visual Field

● Explaining testing to patients along with any education needed and answering patients questions.

● Collecting patients' health history and concerns for the Doctor.

● Recording and screening patients VAs and refraction along with Dilation.

● Checking ]patient in for appointments, collecting Ins info and collecting payment if necessary.

● Billing patients exams and or procedures and testing. VISIONWORKS CORPORATION- Multiple Locations

Optometric coordinator, April 2015-August 2020

● Schedule patient exams and follow-ups

● Complete insurance verification and obtain authorization

● Responsible for pre-screening patients by collecting IOPs, auto-refraction, visual fields, and OPTOMAP photos

● Train optometric technicians to provide best practice for our patients

● Provide my professional assistance for patients when purchasing glasses and/or contact lenses

● Responsible for instructing patients on proper contact lens insertion, removal, and care techniques

● Meet with optometric technicians individually to set and accomplish monthly goals

● Troubleshooting a variety of daily tasks

WEST HILLS LODGE - NORTHFIELD, MN

Intake coordinator, January 2013-July 2015

● Contact and input insurance information prior to client arrival

● Obtain background information and medical records from client’s place of residence

● Collect urinary analysis as mandated

RIVER VALLEY EYE PROFESSIONALS - NORTHFIELD, MN

Optometric technician, January 2007-December 2012

● Schedule patient exams and follow-ups

● Complete insurance verification and obtain authorization

● Responsible for pre-screening patients by collecting Personal health history, IOPs, auto-refraction visual fields, and OPTOMAP photos along with OCTs. BOBBIJO POLZIN

18242 North 170th Lane Surprise AZ 85374 480-***-****- *********@*****.*** SKILLS

Outstanding

communication skills

Providing exceptional

care

Maintaining

professionalism

HIPPA compliant

Quick assessing for triage

of patients

Strong organizational skills

Accountable and

reliable

Ability to make well

thought out decisions

even during stressful

situations

REFERENCES

● Bonnie Ratcliff, Horizon Eye Specialist 305-***-****

● Crystal Vold, Visionworks, 507-***-****

More references available upon request

Contact this candidate