Customer Service Benefits Advisor
Resume:
Ada Brantley
Administration Human Resource
io
Experience
Education
Teleperformanceusa
Answer questions that members wanted to know about their insurance policy/place orders for America Eagle Outfitters/Amtrak making reservations or any problem dealing with Amtrak.
2008-2017
Blue Cross Blue Shield of Texas
Benefits Advisor, make appointments, advise the member if a procedure was covered or had to be pre-approved. Order ID cards, pay claims that had not been processed, or look to see why the claim was denied.
2004-2006
Credit union Service Center
Act as a supervisor when the manager is not in. Balance tellers draw, balance the main safe, encode checks for pick up, lock up money orders, and sign checks when needed.
I graduated on 09/24/2022 with my Bachelor of Business Administration. I am now working on a Master of Science. I have experience in banking, auditing, and customer service.
2006-2007
A.S Funeral Director/Embalmer
Dallas Institute of Funeral Service
2019-2022
BBA
Strayer University
2022-
Master of Science
Strayer University
Computer skills
Leadership
Teamwork
Problem Solving
Organization
Contact
8249 Blanchard Latex Rd
Shreveport, LA. 71107
**************@*****.***
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