Front Desk Seasonal Sales

Tristhan Pascua

Toronto, ON **************@*******.*** 647-***-**** LinkedIn

EDUCATION

University of Toronto, Toronto, Canada January 2023 - Present

● Program of Study: Honours Bachelor of Arts

● Specialization in Industrial Relations and Human Resources; Minor in Statistics; Minor in Psychology; Certificate in the Psychology of Management and Economics; Designation in Certified Human Resources Professional (CHRP)

EXPERIENCES

Front Desk Assistant, York University Apr 2023 - Present

● Responsible for processing all payments, encoding keycards, status reports accurately and services via telephone, email, social media and in-person inquiries.

● Assists with Accommodation and Conference Services event meetings, document transcripts and ensure work orders are distributed to work staff for accurate completion of daily tasks.

● Booked over 500 accommodations for residents and guests using a computerized reservation system and reports reservation changes to ACS Managers and Housing Operations team.

Seasonal Sales Advisor, Skechers Dec 2022 - Mar 2023

● Assembled over 200 promotional displays to increase brand awareness and attract customers.

● Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.

● Operated a cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions. Seasonal Style Advisor, UNIQLO March 2022 - Sept 2022

● Increased 15% of sales by offering advice on purchases and promoting additional products.

● Listened to customer details and offered matching solutions to meet a wide range of requirements.

● Developed customized sales techniques to successfully sell and upsell over 100 products to new and existing clients.

VOLUNTEERS

Event Organizer, St. Basil-the-Great College School Sept 2018 - May 2020

● Organized events and facilitated over 100 daily trainings for the St. Basil-the-Great College Girls Junior and Senior Volleyball Team.

Sports Official, Toronto Catholic District School Board Sept 2019 - Oct 2019

● Supervised and elicited regulations during a 1 month tournament season for various catholic institutions at St. Jude Catholic School.

SKILLS

- Multitasking - Collaboration

- Strategic Management - Organizational Leadership

- Cross Cultural Communication - MS Office (Word, Excel, Outlook, etc.) HONOURS

2022/2023 Dean’s Honour List, Faculty of Liberal Arts and Science June 2022 Human Resources Student Association Member, York University Sept 2022 Undergraduate Psychology Student Association Member, York University Sept 2022 York University Academic Scholarship Recipient, York University Sept 2021

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