Customer Service Gas Station
Resume:
LA CEVICHE Rest Culver City, CA
Restaurant Manager
Leo’s hair studio Van Nuys, CA
Hairstylist
Texaco Gas Station Guaynabo, PR
Manager
Education and Training
Communicated well and used strong interpersonal skills to
establish positive relationships with guests and employees.
Scheduled and directed staff in daily work assignments to
maximize productivity.
Trained workers in food preparation, money handling and
cleaning roles to facilitate restaurant operations.
Completed thorough opening, closing and shift change functions
to maintain operational standards each day.
Counseled and disciplined staff to address issues promptly and
provide constructive feedback.
Updated computer systems with new pricing and daily food
specials.
Enforced sanitary practices for food handling, general cleanliness
and maintenance of dining and kitchen areas.
Oversaw training of supervisors to develop leadership and
customer service skills.
Maintained safe working and guest environment to reduce risk of
injury and accidents.
Performed opening and closing procedures each day.
Managed daily operations and processes for reservations,
budgeting and forecasting.
Sanitized workstations and salon equipment to reduce risk of
infection.
Pre-booked future appointments to increase repeat business.
Pursued continuing education and training to stay up to date with
new trends and techniques.
Styled and designed traditional and contemporary hairstyles for
men and women daily.
Recommended treatment and styling products to customers to
meet current needs or resolve specific concerns.
Selected hair colors, products and services based on customer
preference and individually designed hair care plan.
Recommended hair styles to compliment clients' facial features
and coloring.
Colored, cut and installed extensions according to style photos
and client specifications.
Trained employees on additional job positions to maintain
coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team
performance.
Completed thorough opening, closing and shift change functions
to maintain operational standards each day.
Exercised good judgment and decision-making in escalating
concerns and resolving issues.
+ and more experienced
Sistema Universitario Ana G Mendez - Universidad Del Este Carolina, PR
Bachelor's Degree in Business Administration
08/2011
Roger Beauty School San Juan, PR
Languages
English:
as
Professional
Spanish:
Es
Native/ Bilingual
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