DANA MITCHELL
***************@*****.***
EDUCATION:
Harassment Prevention : A Matter of Respect Training Course, Dipolma 2020
Administrative Assistant Certificate Program, Los Angeles Harbor College, 2016
High School Graduate, Class of 2000
QUALIFICATIONS:
•Excellent Customer Service Skills
•Accurate data entry, order entry, attention to detail
•Ability to work under pressure
•Basic Microsoft Word, Excel, Outlook
•SAP / IBM Lotus Notes/ Power AX 2009 Software / Navision Software
•Invoice Processing
•Typing 50 WPM
•Ability to work efficiently Remotely
EXPERIENCE:
08/2019 - 10/2022 Henkel Electronic ( Adhesive Manufacture)
Customer Relations Specialist Remote
•Process orders in SAP
•Generate accurate quotes in SAP
•Set up/ update customer accounts in IBM Lotus Notes
•Work with cross-functional teams on expedited deliveries(planners/ Supply Chain)
•Provide order status to customer/ follow up in a timely manner
•Data entry with attention to detail
02/2018- Current Two Girls and a Drink Moblie Bartending Service
•Set up Bartender spot if not provided
•Cut garnishes
•Waitress, busser, barback
06/2015 - 03/2019 First Call Staffing ( Sim Card Manufacture)
Account Coordinator
•Manage sales orders from creation to completion in Navision and Power Ax
•Generate new Sim card artwork
•Create new customer and item set up
•Track delivery shipments and update order status reports
•Monitor order production, ensuring on time delivery
•Data entry with attention to detail
•Decrypt/Encrypt input and output files to be sent to SFTP system
•Ship sample Sim test cards to customers
•Provide accounting weekly status of invoices to bill
•Liaison between customer and factory
05/2013 - 04/2015 Fulham (Lightening Ballast Manufacture)
Office Support
•Receive purchase orders
•Production ETA to Customer Service and Sales
•Entering factory confirmed order shipping dates transit report
•Data entry with attention to detail
•Macola System data
•Order company supply
•Daily invoicing
•Lunch meeting setup
•Assist with light fixture testing and building
•Back Up Receptionist