Customer Service Sales Supervisor
Resume:
JAMES CAMBRON
S U MMARY
Results-focused sales professional with strength in prospecting. Proactive leader with strengths in communication and collaboration. Proficient in leveraging prospects needs and our solutions knowledge to drive results. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. E X P E R I E N C E
Sr. Corporate Sales Development
Workday Chicago, IL February 2022 - Current
Sales Supervisor
Warby Parker St Louis, MO June 2021 - March 2022 Sr. Account Executive
Integra Sales Associates St Louis, MO July 2020 - July 2021 Team Manager
U.S. Bank St Louis, MO October 2017 - July 2020 Initiated sales process by scheduling appointments, facilitating discovery calls, and building personal relationships with prospects
Enhanced sales volume through skilled support to both new and inactive customers.
Supported sales team members to drive growth and development. Developed and significantly grew assigned territory 70% within first 6 months Supported team members by assisting in upselling products and services and closing sales with customers.
Connected with customers to provide assistance and collect feedback to optimize operations.
Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
Raised profits by 85% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues. Educated customers on product features and technical details to highlight benefits.
Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
Developed dynamic sales presentations to build urgency with prospects. Executed average of 15 presentations per week.
Maintained open communication with leadership to facilitate business development.
Solved problems, handled escalated issues and mitigated risks. Oversaw daily workloads and workflow for smooth operations. Developed and improved procedures for collection of past due amounts. S K I L L S
Customer Service
Problem-Solving
Time Management
Verbal and Written Communication
Problem Solving
Relationship Building
Appointment Scheduling
Customer Complaint Resolution
Staff Training and Development
Presentations and Public Speaking
Cold Calling
Sales Targeting
Direct Sales
Lead Generation
Client Base Retention
Sales Quota Management
Digital Sales
Salesforce Software
Territory Management
Lead Identification and Generation
Sales Records Management
Enterprise Sales
Account Acquisition
C O N T A C T
**********@*****.***
Chicago, IL 60640
E D U C A T I O N A N D
T R A I N I N G
High School Diploma
Emil E. Holt Sr. High School, Wentzville,
MO
May 2011
Some College (No Degree)
Missouri State University, Springfield, MO
Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Supported collections operations by managing up to 25 direct reports
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