James HowelL

Cybersecurity & System Administration

Initiative-taking IT professional with experience in cybersecurity, server administration, and network infrastructure management. Possess CompTIA Network+ and Linux+ certifications, as well as an interim Secret Clearance. Proficient in troubleshooting and resolving complex technical issues. EDUCATION

Calhoun Community College

AAS, Cybersecurity, 2022

Honors: magna cum laude

EXPERIENCE

INDUSTRIAL ELECTRICIAN Southwest Electrical Contracting Services, Inc. JUL 2019 – DEC 2020

Installed electrical components and equipment for industrial applications.

Ran and terminated data, communication, and electrical wiring, including car welded grounding wire.

Preformed troubleshooting on lighting, receptacle, motor, valves, heat trace and other instrumentation.

Read, interpreted, and communicated complex circuit diagrams. CERTIFICATIONS

CompTIA Linux+

CompTIA Network+

IT HR MANAGER Johns Grocery, Inc.

JUL 2016 – JUL 2019

Managed equipment, software, and network. Windows Server admin with AD, VLANs and VPNs.

Hardware/software purchasing, installation, and configuration.

Benefits and payroll administration, employee file maintenance, implemented cloud-based recruiting system and HRIS.

Designed, created,and implemented in-store applicant kiosk to allow potential candidates to apply. for open positions.

IT CORPORATE OFFICE MANAGER Baton Rouge Cargo, Inc. JUL 2014 – JUL 2016

Oversaw operations at corporate office, accounts payable and accounts receivable, human resources, safety compliance, IT support, claims management, loss prevention.

Head of IT department. Performed pivotal role of centralizing dispatch to call center style operation, testing of new operations software, administration of cloud communications platform, digitizing driver logs and safety audits.

VoIP administration for multiple locations, including a call center that required multiple call queues and call prioritization. Network optimization through VLAN tagging for QoS.

Installation and configuration of all network and computer equipment, including new cabling, at all office and warehouse facilities.

Hardware/software purchasing, installation, and configuration. SKILLS

Virtualization

vSphere, ESXi, VMWare,

VirtualBox, Proxmox, Hyper-V

Networking

Routing, switching,

firewalls, TCP/IP,

VLANs

Security

IDS/IPS, SIEM, VPN,

Access Control,

Penetration Testing,

Cyber Kill Chain

OS

Linux, Unix,

iOS, Windows

Containerization

Docker, LXC, OpenShift,

Portainer, ECS

Kubernetes clusters

Scripting

Bash, VBS,

Python

Cloud

AWS, Azure

LEAD ISO AUDITOR MANAGER FIELD SERVICE HR Barrister Global Services Network, Inc. FEB 2013 – FEB 2014

Managed international network of over 15,000 computer and printer repair technicians.

Head of multiple departments with varied tasks that included recruitment of new technicians, ongoing testing and quality assurance of existing technicians, assignment of qualified technician to a job, and process TSA security clearances for field network.

Single point of contact for all human resource related functions for approximately 200+ employees.

Create and maintain company's policies and procedures.

Ensure company's compliance with ISO 9001:2008 certification and maintenance of quality manual. TECH SUPPORT TRAINER MANAGER DirecTV, Inc.

FEB 2003 – FEB 2012

Tracked performance of front-line employees, their leaders, trainers, and recruiters to track trends over time.

Developed and executed concentrated employee coaching program for over 1,000 call center agents.

Head of committee focused on researching behavioral drivers of achieved and unachieved goals.

Prepare reports for organization, ensuring full compliance with requirements and tight deadlines.

Delivered daily classroom lecture and direct training for classes of 20-30 employees.

Review technical documents to ensure accuracy and audience appropriateness. adw5z0@r.postjobfree.com

256-***-****

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