Customer Service Food Lion, Supervisor

KT Kourtney Tolliver

Winston-Salem, NC ***** 336-***-****

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PROFESSIONAL

SUMMARY

Friendly and reliable worker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi- tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

SKILLS Customer Transactions

Merchandise Packaging

Feedback Acceptance

Work Task Prioritization

Credits and Refunds

Inventory Stocking

Positive Interactions

Problem-Solving

WORK HISTORY CASHIER

Lowes Home Improvment Winston-Salem, NC

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes. ICE CREAM SERVER 06/2022 to CURRENT

World Of Swirlz Italian Ice & Ice Cream Winston-Salem, NC Greeted incoming customers and provided reliable, friendly customer service.

Processed sales transactions for cash, debit and credit purchases. Maintained menu knowledge to provide recommendations and answers to customer questions.

Provided details on seasonal flavor availability, ice cream source, allergens and specials.

CUSTOMER HOST 09/2021 to 12/2021

Walmart Winston-Salem, NC

Greeted incoming customers and provided directions to different store locations.

Monitored incoming and outgoing guests for signs of suspicious behavior. Kept entryways clean, neat and free of hazards such as excess water. Backed up cashiers during busy periods and breaks. Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers.

CASHIER 02/2021 to 09/2021

Walgreens Clemmons, NC

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Restocked and organized merchandise in front lanes. CASHIER 05/2020 to 12/2020

Food Lion Winston-Salem, NC

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes. EDUCATION Bachelor of Science Exercise Science EXPECTED IN 05/2024 Winston-Salem State University, Winston-salem, NC

High School Diploma 06/2020

Winston-Salem Preparatory Academy, 1215 N. Cameron Ave, Winston-Salem

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