Customer Service Production Supervisor
Resume:
David McIlwain
Senior Manufacturing Operations Leader
St. Petersburg, FL 33708
*************@*******.***
Senior Manufacturing Operations Leader with over 20 years experience. Excellent leadership, management, problem solving, team building and strategic planning skills. Effective at driving company strategies through innovative, cost effective Lean Manufacturing initiatives. Ability to demonstrate success in operations at the highest levels of an organization while being effective and building trust with the employees.
Work Experience
Production Supervisor
Dynamet Corporation – Clearwater, FL
April 2022 to Present
Supervised employees performing multiple manufacturing processes. Responsible for the implementation of policies and procedures in support of daily operational responsibilities.
• Supervised 2 shifts of the operations in a plant of 130 employees.
• Allocated manpower, material resources and production equipment to meet production requirements.
• Utilized Lean Six Sigma methodologies to minimize manufacturing costs and ensure product was manufactured/delivered on time.
• Developed and conducted structured training programs for new employees.
• Promoted continuous improvement through lean manufacturing, Kanban, 6S. 5 Why's and standard work.
• Drove key production indicators using hour by hour boards to collect data on all operations.
• Produced Problem Solving Sheets (PSS) to increase Production, Quality and Safety and reduce Costs.
• Delivered results moving the KPI's in the right directions. If something didn't work we reevaluated and moved in a different direction until we were showing the right results.
• Managed all time cards, disciplinary actions, evaluations, and interviews of new employees.
• Added KanBan systems for multiple products.
• Held daily team meetings to go over Safety, Quality, Delivery, and Cost and weekly, Gemba walks to review/audit hour by hour and team boards.
Operations Manager
Leggett & Platt Inc – Tampa, FL
April 2019 to April 2022
Responsible for all operations:
Safety – Accountable for keeping the facility clean and safe. No lost time accidents in over two years.
Scheduling/Efficiency – Created spread sheets to predict usage at our Spring Hill facility. It reduced changeovers on our welding machines and increased efficiencies by 20%.
Standard work – Trained operators and standardized processes. This allows us to quickly troubleshoot any production issues.
Inventory – Responsible for cycle counts to maintain inventory accuracy. Over 99% for the last two years.
6S – Responsible for facility cleanliness, shadow board accuracy, maintenance and machine PM’s.
HR – Directly accountable for manning, hiring, training, terminations, and disciplinary processes.
Accomplishments:
• Implemented Poka-yoke techniques to reduce scrap and rework by 50%.
• Introduced Standard Work to get consistency in our operators, training and quality.
• Increased production by 40% in the first 5 months of employment while reducing headcount and scrap.
• Improved direct report leadership skills by mentoring and coaching.
Maintenance Supervisor
IFA – Ladson, SC
May 2017 to March 2019 (Moved to Florida)
Primary function was to manage the 2nd shift maintenance team in a high volume manufacturing environment. My responsibilities included personnel safety, training, machine reliability, problem solving, RCCA, inventory control, and day to day maintenance operations.
Accomplishments:
• Implemented a training matrix and set up current and future needs for the maintenance mechanics and electricians.
• MP2 proficient
• Improved performance and morale.
• Built the team through accountability, trust and transparency.
Value Stream Leader
Parker Hannifin Corp. – Moncks Corner, SC
February 2007 to February 2017 (Took a buyout option)
Operational Leader over multiple production value streams. Coached, mentored, and provided developmental opportunities to Managers and Teammates. Drove Lean Initiatives throughout the plant and managed two value streams with over $30 million in annual sales.
• Primary link between supply chain, manufacturing and customer service / logistics.
• Provided daily employee performance management: responsible for establishing and continually improving work environment for effective goal attainment in the areas of Safety/Housekeeping.
• Responsible for Quality, Delivery, Productivity and Cost.
• Lead Value Steam Meetings, Gemba Walks, Future State Mapping, Brainstorming Sessions, and Team Building Meetings.
• Managed the annual budget for capital expenditure, product purchasing and freight.
• Responsible for driving a culture of continuous learning and employee development.
• Developed High Performance Teams (HPT) to work on process improvements, and daily problem solving activities.
• Collaborated across the division to use standard work in our processes.
• Implemented improvement plans supported by analysis and measurable results. (RCCA, A3, 5 Why’s)
• Wrote and drove Standardized Work Instructions throughout the Value Stream
• 6 Sigma Green Belt
Accomplishments:
• Started at the facility in 2007 and the Sales were around $18 million with 80 employees. Helped build the sales to $60 million over the next 10 years and only increased our head count to 130 employees by using Lean Manufacturing tools and transparency with our employees.
Education
Bachelor of Business Administration in Management
Charleston Southern University – North Charleston, SC 2010
Core Skills
• People & Resource Management
• Process Development
• Lean Manufacturing
• High Performance Team Building
• Training & Employee Development
• MRP
• Microsoft Office
• Results Driven
• Problem Solving Techniques
• Quality Management
• Driving Culture and Trust
• Knowledge of Welding, Brazing, X-Ray, FPI
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