Experience Manager Virtual

Missy Barresi

*********@*****.*** • LinkedIn URL

New York, NY 10038 • 917-***-****

Director of People & Culture

Resourceful professional with leadership experience in HR operations management complemented by successful program completion, employee wellness plans, HR policies implementation, and recruitment process improvement.

Adept at identifying and addressing employee needs through surveys, focus groups, and one-on-one meetings. Skilled in leading strategic initiatives to improve workplace culture, mental health, work-life balance, and overall employee well-being. Known for fostering community and helping employees unleash their potential. Success in empowering employees to achieve their goals through training programs and inspiring leadership. Track record of overcoming barriers to success and creating psychologically safe/inclusive environments for diverse needs of employees. Transformational HR professional; enabling sound decision-making for executive leadership through progressive recommendations. Deep understanding of restructuring programs, implementing viable HR strategies, and translating HR ideas into reality.

Areas of Expertise

•HR strategies & Policy Execution

•Benefits & Compensation

•Personnel Recruitment

•Talent Management

•HR Operations Management

•Career Programs Management

•Employee Planning & Engagement

•Program & Policy Development

•Organizational Planning & Programs

•Employee Statistical Reporting

•Data Collection & Root Cause Analysis

•Change Program Execution

•Leadership & Training

•Diversity & Inclusion

•Project Management

•Performance Management

•Organizational Development

•Risk Management & Mitigation

Career Experience

Senior Employee Experience Manager. N.A., Farfetch/Stadium Goods – New York, NY 2022 to Present

Interact with HR partners to analyze workforce data and establish retention initiatives, utilizing stay/exit interviews and onboarding surveys. Partner with leadership to create department engagement strategies, team-building opportunities, and morale-boosting initiatives. Create and execute company-wide announcements and campaigns to communicate important company changes and news. Assist VP of HR in planning, designing, and executing materials for All-Hands meetings. Streamline and improve all company events, virtual and in-person, to boost morale and showcase employee talent. Deliver high-level assistance to department leads in organizing connection events, retreats, and professional development opportunities.

●Developed and administered cognition and behavioral assessments, enhancing personal growth and self-awareness for improved team cohesion and performance.

●Conceptualized, designed, and recommended employee communications for all levels, including important reminders and internal initiatives.

●Engaged with HR team to develop cost-effective wellness activities and programs, leading to improved employee well-being and reduced absenteeism.

●Advocated and implemented operational best practices to improve organizational effectiveness.

●Implemented targeted employee engagement initiatives resulting in a significant 25% increase in employee retention rates.

People & Event Executive, Net-A-Porter – New York, NY 2017 to 2022

Created and applied inclusive and engaging team-building activities for operational efficiency. Established and promoted viable adventure programs and event calendars for internal/external events. Conducted post-event assessments and utilized client feedback to identify improvement areas. Ensured a clean and well-stocked office environment to enhance employee morale and maximize productivity. Fostered strong personal relationships with event contacts, exceeding expectations of all guests and stakeholders. Successfully planned and managed event logistics, from planning and booking to promotions. Coordinated external events and national travel activities for marketing team and key stakeholders.

●Envisioned, developed, and executed external/internal communication plans to drive key strategic initiatives.

●Led, trained, and guided staff to attain organizational milestones and vision.

●Designed and deployed ergonomic and captivating employee workspaces in line with building guidelines.

●Delivered resource-saving solutions that resulted in minimizing operational costs by 40%.

Education & Credentials

Accelerated Career Navigator Program: Business Leadership (Ongoing)

Nominated By Farfetch - Virtual

Bachelor of Arts in Business Administration: Business Administration & Management, 2012

Kaplan Online University - Davenport, IA

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