Service Representative Forklift Operator
Resume:
Tomeika Moore
Richland, SC *****
natome38@gmailcom
Objective Skilled production worker with 5 + years of experience customer service, material handling, and operating heavy equipment.
Skills & Abilities Leadership, teamwork, self-motivating, planning, time management, data entry, speed, problem solving, inbound/outbound customer calling, and Certified Forklift operator.
Experience February 2022 - December 2022
Warehouse Operative, Mark Anthony Brewing
Columbia, SC
Utilize forklift to unload multiple merchandize onto platform for various companies.
Communicate with receiving to coordinate transfer instructions
Aide in ensuring lines have proper materials to increase daily productivity. February 2022 – Present
Transportation, T&M Logistics Transportation, LLC
Columbia, SC
Owner/Operator
Transport patients to and from medical appointments.
Deliver required packages to medical facilities. September 2021 – February 2022
Picker/Packer, SAS Warehouse Associate
Columbia, SC
Packaged and shipped office purchased items to various medical facilities.
Communicated hazardous issues identified to team lead as identified. August 2020 – September 2021
Warehouse Associate, Zverse
Columbia, SC
Ensured file orders were correct from stock for order completion.
Inspected products for damages prior to packaging.
Communicate damaged products to shift lead.
Assembled bundles for final clerical processing.
Transferred completed products to various locations via operative heavy equipment.
February 2019 – June 2020
Assembler, Palmetto State Armory
Columbia, SC
Used hand trucks, forklifts and scissor lifts to complete tasks and transport various items.
Assembled various firearms to meet required productivity models.
Communicated with other Production Workers, Team Leaders, and Quality Assurance personnel.
November 2018 – February 2019
Sheet Ironer, Angelicia Linen
Columbia, SC
Pressed and folded post laundered linen.
Packed lined for shipment.
October 2018 – November 2018
Customer Service Representative, Velcro
Columbia, SC
Acted as Subject Matter Expert to resolve escalated internal/external calls regarding various company products.
Reviewed call logs with management to restructure call models to increase overall customer satisfaction.
Worked with management to create templates and sale charts to train new hire employees and educate existing employees.
Prepare product/service reporting by reviewing customer service data. March 2016 – October 2018
Crew Lead, McDonald’s
Columbia, SC
Managed 3-6 employees per shift.
Trained new hires to provide customer service via drive thru window and in house.
Ensured prepared food met required state food requirements.
Maintained sanitation, health, and safety standards for all employees.
Handled escalated customer complaints.
Obtained customer food orders receiving monetary payments. February 2012 – March 2016
Processing Specialist, Gold Kist
Columbia, SC
Ensured meat products were graded properly to avoid bad products.
Packaged meat products for shipping.
Maintained clean and sanitized work area.
Education Midlands Technical College – Columbia, SC 2018
References Upon Request
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