Medical Aide Service Representative
Resume:
Stephine C. Irondi
Kansas City, MO 64133
**************@*****.***
OBJECTIVE: Be considered for a Part Time job opportunity
EDUCATION
Doctor of Health Sciences, Doctoral Candidate Liberty University Online
Student graduates in 2024 1971 University Blvd, Lynchburg, VA 24515
Pharmacy Technician Degree, 4.0GPA Penn Foster Online
Graduated December 2021 14300 N Northsight Blvd #125, Scottsdale, AZ 85260
Master of Health Sciences, 4.0GPA Saint Francis University
Graduated May 2018 117 Evergreen Drive Loretto, PA 15940
Bachelor of Biological Science, 3.2GPA University of Missouri-Columbia
Graduated May 2013 11 Jesse Hall, Columbia, MO 65211
EXPERIENCE
Research Medical Center, Feb 2020- Oct 2020
2020 Census Customer Service Representative
Follow defined Census program information, processes, and procedures.
Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Adhere to Census approved scripts in conducting interviews and completing forms.
Use frequently asked questions (FAQs) and help text to look up and provide information to inquiries.
Enter data into desktop application to accurately capture all responses.
Adhere to the Title 13 requirements for maintaining confidentiality of all Census data.
Follow defined Census guidelines as they apply to completing Census forms.
Report problems that occur.
Adhere to designated work schedule.
Research Medical Center, Feb 2018- March 2019
Cardiovascular Technician
Performed several electrocardiograms (EKGs)
Efficient in recognizing an abnormal heart rhythm
Assisted in exercise and pharmaceutical cardiac stress tests
Administered Holter monitors
Completed billing for patients
Provided excellent customer service
Exceptional written and oral communication skills
University of Kansas Hospital Mid America Cardiology, July 2016- March 2019
Heart Rhythm Management Cardiovascular Technician
Certified in Cardiopulmonary resuscitation
Provided indirect patient centered care
Conducted patient assessments
Served patients by answering inquiries, resolving problems, and fulfilling requests
Called and interacts with several different hospital facilities to obtain medical records
Proficient in basic medical jargon
Competent in medical terminology referring to different heart rhythms
Conducted EKGs
Completed billing for patients
Able to Identify abnormal heart rhythms
Exceptional in providing customer service
University of Missouri Hospital Internal Medicine, August 2014- November 2015
Care Team Associate- Clinical
Worked as a Nurse Technician
Certified in Cardiopulmonary resuscitation
Provided direct patient care
Trained technician to deliver bladder ultrasounds
Conducted several EKGs on patients
Assisted medical teams using medical knowledge
Administered many telemetries to patients
Missouri Psychiatric Center, October 2013- August 2014
Mental Health Technician
Certified in Cardiopulmonary resuscitation
Provided direct patient care
Assisted patients and their family through the Psychiatric Emergency room
Provided Innovative techniques to deliver virtuous patient care.
Assisted physicians in medical psychiatric screenings.
Registered patients in Assessment Unit before sending them to Adults or Pediatric Unit.
Help at Home Inc., May 2011- June 2014
Direct Support Professional
Certified Medical Aide
Certified in Cardiopulmonary resuscitation
Administered medication
Provided direct patient care
Assisted consumers in their everyday living
Demonstrated to be an exceptional care giver
SKILLS/ STRENGTHS
Facing adversity and persevering through difficult situations.
Remaining optimistic to succeed after multiple setbacks.
Never gives up.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment
ACTIVITIES
Liberty University Online, April 13, 2023
Inducted into Omega Nu Lambda, Alpha Chapter National Collegiate Honors Society for online students of a GPA of a 3.65 or higher.
Choroid Plexus Carcinoma Survivor, October 2014- Present
Stage 3 cancer of the brainstem- In remission
Terminal spinal cord cancer, September 2021- Present
Became a paraplegic, March 2022- Present
Saint Francis University, April 15, 2018
Inducted into Delta Epsilon Sigma National Scholastic Honor Society. A Catholic honor society established in 1939
Achieved a 4.0 GPA.
1 of 56 new inductees
Saint Francis University Student Advisor, September 2016- 2018
Council member
Provided ideas on how to improve the Masters of Health Science Program
Developed plans and solutions on how to improve academic retention rates of students at the university.
Missouri Academy of Physician Assistant, January 2014- Present
Member
Amaigbo Youth Ambassador, November 2009- Present
Executive member
Served as Vice President
Coordinates and makes final leadership decisions
VOLUNTEER
Volunteered at Winners Church
Participant (October- December 2020)
Shadowing Physician Assistants at the University of Missouri Hospital
100 Hours (January 2014- August 2014)
Volunteered at the Salvation Army at 1108 W Ash St.
42 hours (April 2011– May 2012)
Susan G. Komen Race for the cure at the University of Missouri- Columbia
Participant (October 2011)
Chaperon Douglas High School’s winter dance in Columbia, MO
4 hours (December 2011)
Volunteered at Missouri Central Food Pantry in Columbia, MO
15 hours (March 2011)
Big 12 Conference on Black Student Government at the University of Missouri- Columbia
Usher 12 hours (February 2011)
Mentor Elementary Students at Grant Elementary Columbia, MO
50 hours (August 2011- December 2010)
32nd Annual Heritage Festival at Nifong Park Columbia, MO
3 hours (September 2009)
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