Customer Service Staffing Coordinator
Resume:
Jasmine Rodriguez
McKinney, TX *****
************@*****.***
Work Experience
Owner/Manager
Auto Eclispe - McKinney, TX
October 2014 to February 2020
• Ensuring that the shop maintains adequate insurance coverage for its operations
• Communicating with customers regarding the status of repairs and working with customers to ensure that they are satisfied with the repair process
• Ensuring that all shop employees are trained in safety procedures, basic repair techniques, and computerized diagnostic equipment
• Evaluating new technology in order to make sure that the shop is equipped with the latest repair tools and equipment
• Performing minor repairs on vehicles, such as oil changes or replacing tires
• Scheduling regular maintenance checks and making sure that they are completed on time
• Training and supervising employees, including mechanics, administrative staff, and management staff
• Interviewing applicants and hiring new staff members as needed
• Maintaining a clean work environment that is safe for employees and customers Owner and Operator
On call solutions - McKinney, TX
January 2005 to July 2015
• Identify company employee requirements and create a staffing strategy.
• hiring, training and onboarding new employees.
• Prepare work schedules and enforce compliance with company and industry labor requirements.
• Create daily staffing reports, monitor employee performance and submit weekly reports to management.
• Determine staffing shortfalls and report job vacancies and scheduling problems to human resources.
• Confirm staff details and working hours to ensure accurate employee compensation.
• Payroll
Staffing Coordinator
Dallas Stafflink - TX
March 2004 to September 2010
• Oversee all staffing needs and operations of the company
• Liaise with recruiting agencies to fill vacancies in a timely manner
• Support candidate screening and hiring processes
• Facilitate procedures after hiring regarding employee relocation, legal documents etc.
• Assist in preparation and execution of orientation and training plans
• Develop work schedules by allocating employees in shifts and positions
• Assume responsibility for timekeeping and time off requests
• Collaborate with payroll to ensure correct employee compensation
• Ensure compliance with internal and external policies and regulations
• Prepare and submit reports on staffing operations Education
Associate's degree in Law / English
TCU - TX
January 2003 to January 2006
College Degree in English
CCCC - TX
June 2000 to August 2002
Skills
• Human resources
• Customer service
• Leadership
• Sales
Certifications and Licenses
Driver's License
Professional In Human Resources
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