Service Representative Customer
Resume:
Guillermo Aracena
** ********* ******, *********, *** York, 11550, US
**********@*****.***
Professional Summary
Mature, Personable, Dependable, Hardworking, Organized, Responsible. Prioritizing, completing multi tasks at once and following Through on objectives are all skills I possess.
Skills
- Multi-Task Management - Quick learner
- Customer service - Sales
- Time management skills - Excellent driving skills
- Bilingual - Excellent communication
- Client - focused
Education
Computer Installation and Repair Technology - Certificate - 2003
Katharine Gibbs School - Melville, NY
High School - Diploma- 1991 Academia Militar Del Caribe (AMC) - Santo Domingo, Rep Dom
Work History
Manager- October, 2005 to December, 2020 Mo’s Deli & Grocery- Long beach, NY
•Provided excellent and professional service to ensure guests satisfaction.
•Kept track of everything.
•Managed business operation on daily basis.
Customer Service Representative - May, 2003 to October,2005
MedFone - Wantagh, NY
•Answered customer calls promptly to avoid long wait times on hold.
•Completed accurate work and kept customer files up to date.
•Dealt with a wide range of customer service, operational, and administrative tasks on a daily basis.
Housekeeping Manager - February, 1996 to June, 2001
La Quinta Inn & Suites by Wyndham Richmond - Midlothian, VA
- Implimented Employee training programs .
- Was in charge of overseeing daily operations, which included-- employee performance, preventive maintenance, and safety.
- Responsible for scheduling, training, and work performance of employees.
Cater Waiter - May, 1993 to October, 1996
Chateau Briand Caterers - Carl Place, NY
•Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages.
•Maintained customer satisfaction with timely table check-ins to asses food and beverage needs.
•Greeted new customers, talked about specials, took drink orders, and made positive connections with them right away.
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