Administrative Assistant Customer Service
Resume:
DIVYA PATEL
Streamwood, Illinois
**********.**@*****.***
PROFILE
I am an enthusiastic, well organized and a reliable digital marketer, efficient in both working as a team and solely. I am a quick learner and a challenge seeker who is always looking for new ways to improve myself.
SKILLS
Strong and professional communication.
Proficient at using MS office tools.
String work ethics, positive learning attitude.
Good understanding of marketing principles and practices.
Proficient at using social media tools.
EXPERIENCE
Supervisor
Post Office Ltd., Nottingham, UK
Nov. 2022 – Apr. 2023
Worked with team member providing daily mailing services by identifying customer requirements for both inland and international. Handling customers queries and concerns in calm and professional manner by providing them correct information or solution. NHS Call Agent
HGS, Work from Home, London, UK
Aug. 2022 – Oct. 2022
Working for National Vaccination Campaign via attending calls and providing them correct service.
Sub Office and Marketing Assistant
Post Office Ltd., London, UK
Sep. 2020 – Aug. 2022
Worked with team members to boost sales, marketing new products like Travel, Banking and Policies, also providing daily mailing services by identifying customer requirements for both inland and international. Handling customers queries and concerns in calm and professional manner by providing them correct information or solution. Sales Assistant
ShoeZone Ltd., London, UK
Apr. 2019 – Aug. 2020
Worked in fast paced environment with team members to maximize customer service, replenished stock to ensure product availability all times and till management. Administrative Assistant
Hazira Engineering Enterprise, Surat, India
Jan. 2016 – Jul. 2018
Worked as assistant but used manage online work, banking, documentations and all. EDUCATION
MSc Digital Marketing with Advanced Practice
Northumbria University London Campus, UK
Sep. 2020 to Jun. 2022
MSc International Business with Advanced Practice
Ulster University London Campus, UK
Sep. 2018 to Jun. 2020
Diploma International Business Management
Veer Narmad South Gujarat University, Surat, India Aug. 2016 to Jun. 2017
Bachelor of Electrical Engineering
Sarvajanik College of Engineering and Technology, Surat, India Aug. 2011 to Jun. 2015
Divya Patel
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