Customer Service Specialist
Resume:
*************@*****.***
Divina T. Bodtker
CUSTOMER SERVICE
SPECIALIST SUPERVISOR
ABOUT ME
Hard-working, creative and proactive.
Specialised in Arts and Design.
Ambitious, eager to keep growing and
evolving in my profession. Constantly
developing new skills and abilities.
EDUCATION
University of Santo Tomas
Bachelor of Fine Arts
1977-1981
Manila Central University
Secondary Education
1966-1976
WORK EXPERIENCE
DSHS-DDA December 2022 - Present
Customer Service Specialists Supervisor
Supervised customer service specialist 3 for Paperless Project. Handles 3 DSHS-DDA branch in Seattle and
Everett. Supervised clerical staff for Mt. Vernon office. Coordinate with programmers on creating a
Sharepoint site. Interview applicants for new openings within my division.
Comcast March 2013 to 2022
Customer Service Specialist
Provide internal and external customer service.
Troubleshooting cable, internet and phone issues for Comcast customers.
Walgreens October 2012 to March 2013
Photo Specialist
rovide excellent customer service. Took Passport
photo, developed and processed photos, banners,
posters and advertising printouts.
QUALIFICATIONS
Educational Skill: Adviser, mentor,
leadership to students, administrative
and functional supervision
Design Skill: Layout, typography,
photography/ illustration, color use,
advertising and marketing. Computer
Skill: Adobe Suite CS5 ( InDesign,
Illustrator and Photoshop), MS Office
Suite.
CONTACT
Mapua Institute of Technology
Sept 2008 to March 2011
Associate Professor
Taught courses that explore creative communication design for multimedia. Taught photo retouching and digital painting using the latest adobe Photoshop CS5 and basic Photography using both SLR and DSLR
Cameras, and introduced the importance of
photography as a media tool.
Contact this candidate