CHUKWUEKE EBERE R.
Surulere, Lagos state +*** 909-***-****
**************@*****.***
PROFILE SUMMARY
Detail-oriented Operations Manager with an extended record of excellence in managing prime events and providing exceptional customer service. Adept at quickly exceeding needs, developing plans, and implementing effective solutions that meet company needs in marketing and event coordination. Experienced in social media management, content marketing, and branding and possess communications skills for outreach and digital copywriting, ensuring brand presence. AREA OF EXPERTISE
• Event Production and
Management
• Social Media Marketing
• Project Planning
• Vendor Negotiations
• Budgeting & Cost Control
• Project Management
• Strategic Planning
• Client & VIP Relations
• Problem Solving
• Customer Service
• Digital Marketing
• Interpersonal Skills
• Writing
• Communication Skills
• Team Leadership
• Time Management
• Administrative skills
PROFESSIONAL WORK EXPERIENCE
Manager, Operations Unit FIREWOOD RICE NIGERIA Jan 2018 – Present
• Responsible for high volume day to day operations, scheduling and staff selection, weekly menu alterations and payroll.
• Work alongside business owner daily in creation of menu items, marketing strategies and high promotional events.
• Interact with customers to process their orders and maximise customer satisfaction before and after delivery.
• Update & maintain inventories of food and kitchen equipment / supplies; assisting in timely stock ordering from vendors & suppliers. Office Administrator DYNAMICS TV Dec 2016 – Nov 2017
• Communicate with relevant agencies to produce travel itineraries for business directors and media events.
• Assisted in implementing, monitoring and troubleshooting media projects.
• Resolved issues and helped build strong relationships with all external stakeholders.
• Proofread and revised contracts and agreements.
Production Assistant BOND F.M Sept 2017 – Mar 2016
• Supported producers, associate producers, and anchors with the production of shows.
• Created and wrote scripts for the radio shows.
Operations Assistant FOLAWIYO ENERGY Oct 2015 – Nov 2016
• Actively maintained high corporate ethics and confidentiality of sensitive client information.
• Managed projects nationally and direct planning, scheduling, deadlines, budget and manpower.
• Facilitated all client invoicing and collected payments in company financial system for all services, immediately following execution of agreements.
• Monitored and provided support for office wide IT and office supply needs, as wells as provided support for company-wide seminars and event planning.
Event Coordinator TRENDY BEE EVENTS Jan 2014 – Jul 2015
• Demonstrated attention to detail, organizational strengths and advanced skills in negotiations and cost-cutting strategies to deliver events that consistently exceeded client expectations.
• Organised and managed all aspects of dozens of acclaimed special events. Examples include product launche parties, film, art and music festivals, multi-day conferences, tradeshows, shareholder meetings, weddings etc. EDUCATION
• Bachelor of Arts – English (First Class Honors) - University of Lagos, Nigeria 2012 – 2015
• Diploma Certificate in English - University of Lagos, Nigeria 2011 – 2012 TRAININGS ATTENDED
• Product Management – Trevotech Academy 2022
• Cabin Crew - HS 125 ERJ 135\145 – Delfrilision Training Centre 2022
• Voice Over Acting Pro Course 2020
• How to be an amazing Writer + Graphics Designer – Rep Media 2020
• Business Strategy Masterclass – Limb Business Academy 2019