Service Representative Data Entry

Pam Bruner

Mims, FL *****

***.**********@*****.***

Work Experience

CSR - Customer Service Representative

TelAffects - Florida

July 2021 to Present

Answering phones and helping customers with their accounts. Also helping co workers with learning how to get better performance.

CSR - Customer Service Representative

Teleperformance - Salt Lake City, UT

January 2020 to August 2020

I answered calls and helped customer’s with their credit cards and payments. Local Truck Driver

SRS - Clearfield, UT

September 2018 to June 2019

Drove local loads to and from the railyard.

Professional Truck Driver

Hub Group - Salt Lake City, UT

September 2017 to September 2018

I drive a semi with a container ranging from 20' to 53' locally to and from the rail yard. Professional Driver

Knight Transportation

March 2016 to September 2017

Professional Driver

CRST Expedited

October 2015 to March 2016

Bus Driver

HANCOCK COUNTY SCHOOLS

August 2012 to October 2015

Education

Diploma

Bowie High School

August 1991 to June 1995

UT

School bus

Skills

• Cdl Driver

• CDL

• OTR

• Class B

• Cdl-A

• Otr Driver

• School Bus Driving

• Bus Driving

• Delivery Driver Experience

• Commercial Driving

Certifications and Licenses

CDL A

Assessments

Security Guard Skills — Proficient

October 2020

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Call center customer service — Proficient

May 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Data entry: Accuracy — Highly Proficient

August 2020

Entering data quickly and accurately

Full results: Highly Proficient

Data entry: Attention to detail — Expert

December 2019

Maintaining data integrity by detecting errors

Full results: Expert

Customer focus & orientation — Familiar

May 2021

Responding to customer situations with sensitivity Full results: Familiar

Composing & sorting email — Expert

December 2019

Effectively composing and organizing email messages. Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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