Service Representative Administrative Assistant
Resume:
Candance Colbert
Augusta, GA *****
*****************@*****.***
Seeking a challenge position with a organization where I can I utilize my extensive management, supervision and adminstrative skills to contribute to the growth and success of the company. Quality-oriented professional with proven communication, critical thinking, and creative thinking skills. Aiming to leverage my abilities to be successful at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Sales Associate
Red Ventures - Charlotte, NC
May 2022 to Present
Delivering outstanding customer support and sales in the markets of Texas electricity. Taking customers personal information entering it into a database, also soft credit checks.
• Provided assistance to clients
• Answered phone and assisted customers and clients with changes
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
General Manager
GENERALMANAGER - Mississippi
October 2019 to October 2022
Monitor compliance with health and re regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Maintain food and equipment inventories, and keep inventory records. Schedule sat hours and assign duties.
Establish standards for personnel performance and customer service. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
Test cooked food by tasting and smelling it to ensure palatability and savor conformity. Organize and direct worker training programs, resolve personnel problems, hire new sta, and evaluate employee performance in dining and lodging facilities. Order and purchase equipment and supplies.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Assess sta ng needs, and recruit sta using methods such as newspaper advertisements or attendance at job fairs.
Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
General Manager
McDonald's - Mississippi
May 2012 to October 2019
Investigate and resolve complaints regarding food quality, service, or accommodations. Count money and make bank deposits.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Monitor compliance with health and re regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Education
college in Medical Billing & Coding
Miller-Motte College - Augusta, GA
March 2021 to Present
High school diploma or GED
Skills
• Restaurant Management
• Employee Evaluation
• Menu Planning
• Pest Control
• Kitchen Management Experience
• Profit & Loss
• Budgeting
• Sales Management
• Recruiting
• Food Preparation
• Pricing
• Cooking
• Inventory Control
• Purchasing
• Payroll
• Restaurant Experience
• Human Resources
• Office Management
• Operations Management
• Food Safety
Assessments
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient March 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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