Customer Service At Home

Juliet L. MacColl

**** ******** ********* ***, ***. 16102

Email: **************@*****.***

Phone (737) 328 - 8352

PROFILE

I have been a Stay At Home mom for the past 12 years. During this time I have become a strong public Advocate for Autism in my community.

I am highly motivated and welcome opportunities to share and implement innovative ideas that can impact success. I believe in a mantra of Teamwork where collectively we are able to develop and showcase our shared skills.

QUALIFICATIONS

Functional knowledge of Microsoft Office, QuickBooks, Excel, PowerPoint Pro Doc and LexisNexis.

Ability to work in a fast paced environment / delivering outstanding customer service. Excellent organizational and time management skills.

Strong commitment in helping my employer meet organizational goals and deadlines. Highly organized and efficiency driven.

Excellent Leadership skills that includes the ability to enhance teamwork by fostering strong, positive relationships.

PROFESSIONAL EXPERIENCE

Stay at home mom, ( 2010-Present )

Cal Tax Service, ( 2005-2010 ) Fremont, CA

Analyzed, examined, and interpreted account records, compiled financial information, and reconciled reports and financial data.

Processed journal entries and performed accounting corrections to ensure accurate records.

Dealt effectively with all day to day office administration, including sourcing and booking travel, completing and filing orders and liaising with suppliers.

Law Offices of Helen Jennings, ( 2001- 2002 ) San Ramon, CA

Diligent and resourceful in conducting legal research.

Trustworthy in handling confidential information, preparation of pleadings, motions, mandatory disclosure requirements, correspondence and e-filings.

Assisted attorneys in the timely drafting and filing of legal documents and correspondence supporting case preparation for court appearances, hearings, depositions, trials and meetings.

Enhanced legal records organization.

EDUCATION AND CERTIFICATIONS

High School Diploma GPA 3.8

Penn Foster High School

Fremont Adult School

Accountant 1 and 2, QuickBooks, Excel, PowerPoint, and Microsoft Office Certificates Paralegal Certificate Online

References are available upon request

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