Service Representative Certified Phlebotomist
Resume:
Rockledge, FL
Melbourne, FL
Rockledge, FL
New York, NY
CHELSIE CORDERO
Summary
Certified personal trainer turned certified Phlebotomist with a passion for promoting wellness and improving lives. Skilled in coaching and motivating individuals, communication, and interpersonal skills. Dedicated to providing the highest level of patient care and safety, with a thorough understanding of phlebotomy techniques, protocols, and medical equipment. Experienced in accurately documenting patient information and maintaining records. Bringing a unique set of skills and perspectives to any healthcare team. Skills
Possess skills relevant to phlebotomy, including
sanitation and sterilization, manual and finger
dexterity, proper storage procedures, and
knowledge of medical terminology and
anatomy.
Proficient in following safety and infection
control protocols to minimize the risk of
contamination and injury.
Detail-oriented, with the ability to learn,
reference, and apply product knowledge
information.
Strong communication and interpersonal skills,
able to put patients at ease and collaborate
effectively with healthcare team members.
Provided exceptional customer service in a
previous role as a sales representative,
achieving monthly sales quotas and serving as
a liaison between customers, management, and
the sales team.
Experience
Food and Beverage Server
Buffalo Wild Wings
Provided exceptional service to a high volume of daily customers. Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
Calculated charges, issued table checks, and collect payments from customers. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Certified Phlebotomist
Horizon Healthcare Institute (Student)
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Maintained fully-stocked phlebotomy cart, carrier, and station. Used heel and finger stick methods to obtain blood from capillaries. Certified Personal Fitness Trainer
BodybyCC Fitness
Grew customer base through word-of-mouth referrals based on customer satisfaction and results. Arranged motivational exercise programs to promote healthy lifestyle choices. Measured client overall fitness by completing comprehensive evaluations and physician clearances. Explained and demonstrated fitness and conditioning techniques and movements. Certified Personal Fitness Trainer
NY Sports Club
Demonstrated safe and proper exercise techniques to clients. Rockledge, FL 32955 845-***-**** ****************@*****.*** 07/2016 to 10/2019
New York, NY
03/2023
Melbourne, FL
10/2019
Orlando, FL
10/2019
Orlando, FL
09/2019
Orlando, FL
Rockland, NY
Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
Communicated with clients to determine goals and performed client assessments. Suggested exercise modifications to individual clients to avoid strain and injury. Enforced safe exercise equipment use, reminding members of rules and guiding techniques. Customer Service Representative
Best Buy Inc
Demonstrated excellent communication skills in resolving product and consumer complaints. Mentored new employees on procedures and policies to maximize team performance. Developed strong customer relationships to encourage repeat business. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Improved customer service wait times to mitigate complaints. Education and Training
Certification: Phlebotomy
Horizon Healthcare Institute
Certified: Speedblast Training
National Personal Training Institute,, NPTI
American Red Cross CPR/AED Certification: CPR
National Personal Training Institute,, NPTI
NPTI
National Personal Training Institute
Diploma: Physical Science, Personal
Rockland Community College
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