Customer Service Logistics Management

WORK EXPERIENCE

WEDECOR

Event Decorator Sep **** - Current

Designed and executed visually captivating event spaces, incorporating client preferences and themes, resulting in a 95% satisfaction rate across a diverse range of occasions such as weddings, corporate events, and private parties.

Collaborated with vendors and suppliers to negotiate cost-effective deals, successfully reducing overall event costs by an average of 20%, while maintaining the highest quality and aesthetic standards. Managed event timelines and logistics, including set-up and breakdown, coordinating with venue staff, and addressing last-minute changes, ensuring smooth and seamless event experiences for clients and attendees.

DEPARTMENT OF PUBLIC WORKS

Volunteer Feb 2021 - Dec 2021

Contributed to community well-being by participating in weekly food distribution initiatives, effectively packing and delivering non-perishable items to homeless individuals, addressing food insecurity in the local area.

Supported public health efforts by distributing COVID-19 masks and personal protective equipment to vulnerable populations and shelters, enhancing overall community safety and protection. Ensured smooth operations during distribution events by managing traffic, maintaining safety measures, and offering a compassionate presence, while assisting with set-up and breakdown of stations, showcasing commitment to community engagement and support.

EDUCATION

ST. MARY'S CATHOLIC SCHOOL

Sep 2011 - Jul 2018

Graduate with a solid academic background and diverse high school experiences. Developed essential skills such as teamwork, problem-solving, and effective communication through involvement in extracurricular activities and collaborative projects. A motivated individual eager to apply and expand these skills in a professional setting.

MISKER AMDIE

Addis Ababa, Ethiopia *************@*****.*** 251-**-***-**** Dedicated volunteer and skilled event decorator, passionate about community impact. Experienced in addressing needs, creating bespoke event spaces, and achieving a 95% satisfaction rate. Proficient in vendor negotiation and logistics management. A valuable asset to teams seeking a driven professional. M

A

TOURISM TRAINING INSTITUTE COLLEGE

Jan 2022 - Current

Tourism training student with industry-specific knowledge and practical skills in travel, hospitality, and customer service. Adept at managing diverse client needs and expectations, ensuring memorable experiences. Eager to contribute to the growth and success of a dynamic tourism organization upon graduation. SKILLS

Customer Service Team Work Problem Solving Travel and hospitality knowledge Adaptability and flexibility Strong communication skills Event logistics management

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