Paula Etling
Zanesville, OH
******@*****.***
Authorized to work in the US for any employer
Work Experience
Department Assistant
Genesis HealthCare - Zanesville, OH
December 2022 to Present
referral coordinator
Summa Healthcare - Barberton, OH
October 2019 to December 2022
Medical Receptionist/Prior Authorization Specialist Pioneer Physicians Network - Tallmadge, OH
November 2017 to August 2019
Medical Secretary
Unity Health Network - Akron, OH
April 2016 to October 2017
Education
Associate Degree in Paralegal and Legal Secretary
Academy of Court Reporting - Akron, OH
1999 to 2001
High school diploma or GED
Skills
• Customer service
• Cash Handling
• Management
• Documentation review
• Employee evaluation
• Customer service
• Medical terminology
• ICD-10
• Epic
• Medical Receptionist
• EMR Systems
• Insurance Verification
• Medical Records
• Medical Scheduling
• Patient Care
• Medication administration
Assessments
Customer focus & orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work style: Reliability — Completed
July 2019
Tendency to be dependable and come to work
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.