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Customer Service Engineer Electrical

Location:
Faisalabad, Punjab, Pakistan
Posted:
March 18, 2023

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Resume:

.

Ali

Haider

(Sub Engineer Electrical)

Contact

Address:

P-330 STREET NO 5/6 MAIN

USMAN E GHANI ROAD

MOHALLAH ELAHIABAD

FAISALABAD

Phone:

+92-303*******

WhatsApp:

+92-331*******

Email:

advzrh@r.postjobfree.com

Languages

English– Advanced

Urdu, Punjabi – Native

Current Hobbies

Amazon Business

Logical reasoning of daily

observations

Cricket

Computer Operating System

Summary

I have been working in Business Operations and Network Design as a Customer Premises Associate in a nationwide ISP company, Pakistan Telecommunication Company Limited (PTCL) for 6 years. I am a fiber optic splicer. I have been working in the field for 4 years and leading a team of 20 people for 2 years. Know how to operate and repair fiber optic well. May I be given the opportunity to offer my services. I will try to meet your expectations.

Skill Highlights

Team Management

(currently managing 20

field force)

Complete FTTH/GPON

Network Design

Quality check of

FTTH/GPON projects

Complete handling of

Operational activities of

an ISP company

Customer Service

Customer data Analysis

to identify problems in

network

Strategies for business

growth

Complaint handlings

Proactive maintenance

work by identifying

issues from data

Experience

Customer Premises Associate From 14-03-2017 to counties Pakistan Telecommunication Company Ltd, Pakistan

(Etisalat Multinational Company 26% shares)

Providing good customer service in my designated area with respect to internet, IPTV and Landline services for good business growth with the help of designated Field staff of 58 members

My position demand achievement of Sales, Revenue and service targets with deployment, network design and maintenance of old FTTH/GPON ISP network

Education

Diploma of Associate Engineering in

Electrical (DAE) 3 years

BOARD OF INTERMEDIATE AND SECONDARY EDUCATION,

FAISALABAD

Software

Microsoft Office, Oracle, CRM, MAXIMO, Micro Strategy, SAP, MATLAB, Nokia Motive Fiber link stability analysis tools.



Contact this candidate