Sales Manager Customer Service

SHERRI MARTIN

763-***-****

MARTINSWAGGER@YAHOO. COM

Career Summary:

·Experienced Professional: Real Estate, Finance, Mortgage Lending, and Insurance

·Insurance management

·Credit analysis and asset protection

·Owned and operated real estate firm and mortgage lending firm

·Owned and managed multiple income producing properties

·Licensed in real estate, mortgage lending and insurance

·Recruiting, training and skill development for large sales force

·Developed and implemented sales programs

·Due diligence and bank foreclosure experience

·Bank asset recovery

·Extensive travel for multi-state territories

Employment History:

Twin City Federal Bank, April 2018-Present

·Assistant to top sales team in Bismarck, ND

·Originate Minnesota loans

·Structure loans

·Lock and register loans

·Train in-house employees

·Explain loan programs to clients

First Equity Mortgage, October 2016-April 2018

·Mortgage loan originator

·Generated business from realtors

·Establish business from radio advertisement

·Became proficient at Point LOS

·Provided customer service

·Educated customers on loan programs

·Boosted branch profits

Minnesota Bank and Trust, April 2014-October 2016

·Senior Manager

·Responsible for Minnesota and North Dakota sales force

·Reported to Senior Vice President and Bank President

·Presented growth strategy weekly

·Executed asset management and compliance for CFPB and the State of Minnesota

US Bank- Roseville Home Loans, December 2009-April 2014

·Sales Manager for Minnesota and Wisconsin

·Managed large sales force

·Oversaw bank cross sales and marketing

·Administered staff reviews

·Produced monthly sales reports to the Division Manager

·Conducted training seminars for loan officers

·Monitored compliance and regulation

Washington Mutual Bank, October 2005-May 2009

·Vice President and Sales Manager for the Midwest Region

·Expanded and developed sales force

·Managed and directed reports in seven state territories

·Analyzed and developed customer credit and financials

·Reported profit and loss and expense management

·Hired and developed personnel

Insurance Experience:

·Licensed Property, Casuality, Life, and Health agent

·Owned insurance agency with daily account responsibilities

·Processed claims

·Communicated daily with clients

·Managed office responsibilities

Real Estate and Lending Experience:

·Active 1987-2014

·Bristol Management Inc.

·WHY USA American Realty

·Coldwell Banker

·Co-owner and manager as licensed realtor

Education:

·Patrick Henry High Graduate

·North Hennepin Community College

·University of Minnesota

·American Business Institute Graduate

·Tax Institute Graduate

·Situational Leadership 11 Graduate

·Economics and Market Strategies Graduate

·CIC Insurance Graduate

Licenses:

·Property, Casuality, Life, and Health

·Real Estate agent

·NMLS- Minnesota and North Dakota

Accomplishments:

·Presidents Club winner at US Bank

·Diamond Award recipient: Coldwell Banker

·130% territory growth

·Start up and growth of several companies

·Created and executed large sales event

·Board of Director for Merchant bank

Contact this candidate