Diamond Brooks
DETAILS
Temple Hills, MD ****8
*************@*****.***
PROFILE
Multi-tasking experienced administrative assistant with great interpersonal communication and customer service skills. Looking
to leverage proven communication, customer service and email management skills in the position of the administrative assistant position with Prince George’s Community College.
KEY SKILLS
-Experienced Executive
-Administrative Assistant
-Experienced Personal Assistant
-Certification:
-Hotel and Lodging
-Proficient: Interpersonal Skills
-Proficient: -Data Entry
-Proficient: Microsoft Office Suite
EDUCATION
Woodland Job Corps
LOCATION, __
Certificate / Degree
2012-2013
EMPLOYMENT HISTORY
Call Center Representative – Clearway Pain Solutions - Annapolis, MD
Feb 2022 – Present
•Schedule patient appointments with accuracy and excellent customer service
•Check health insurance eligibility using provider portals
•Navigate medical charts while answering high call volumes
Auditor – Wisetek Solutions - Hyattsville, MD
Mar 2021 – Feb 2022
•Checked reports and records for accuracy and reliability
•Ensured that assets were protected
Executive Assistant – Greenbelt Homes, Inc. - Greenbelt, MD
Aug 2021 – Jan 2022
•Supported executives with data tracking, project support and
•administrative tasks
•Prepared travel arrangements as well as board meeting packets
•Created monthly reports and sent daily maintenance reports