Customer Service Sales Representative

Ibtisam Hossain

**-** ***** ******, *******, NY *1427

*******.*******.*******@********.***

Education

Queensborough Community College May 2020

Associate of Applied Science: Internet Information Technology

Concentration: Information Technology and Sales

Business Technology Early College High School June 2019

High School Diploma

Work Experience

Boss Phone Repairs August 2018- Present

Technician/ Sales Representative

●Handle multiple clients during busy hours with ideal pace and energy.

●Assist customers with cellphone bills and market new promotional phone plans.

●Assess customer’s needs and answer questions regarding products.

●Welcome customers and assure a friendly environment.

●Secure customer’s concerns, questions and co-worker personal life confidential.

●Perform as many tasks are given and ensure it is done on time.

●Maintain the place kept clean and follow proper hygiene protocol.

ADDITIONAL INFORMATION

●I.T Skills: Proficiency in phones, tablets and computer repair and storage management. Familiar with MS Word and Excel data analysis.

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