Las Vegas, Nevada ***** JESSICA MEDINA 702-***-****
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EMPLOYMENT HISTORY
• Communicate customer feedback to managers and recommend new menu items
• Receive and process payments (cash and credit cards
• Check if brewing equipment operates properly and report any maintenance needs
• Greet customers as they enter
• Flexibility to work various shifts
• Ability to gauge customers’ preferences
08/2018 - Present Barista Starbucks
• Communication and People Skills
• Merchandise Knowledge
• Ensuring that everything is done according to company policies
• Greets and interact with customers - to deliver the "WOW" factor
• Engages with customers to determine their needs
• Performs open & close procedures
• Answering incoming sales and making calls to customers
• Strong negotiating skills
01/2017 - Present Pawn Broker Super Pawn
• TEAM PLAYER
• STRONG verbal communications
• Cash handling experience
• Able to research online and use a POS system
• Able to navigate through computers effectively
• Strong negotiating skills
• ABLE TO DELIVER THE "WOW" FACTOR TO OUR CUSTOMERS AND TO EACH OTHER
• Engages with customers to determine their needs
09/2015 - 06/2016 Hostess Vintner Bar And Grill
Restaurant
EDUCATION HISTORY
07/2013 Western High School N/a, High School Dipolma