Customer Service Retail Sales

Melissa Galit

*** **** ** ****** *** **N, New York, N.Y.10022

212-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS:

Highly accomplished results driven merchant with consistent success in exceeding annual goals and objectives.

Superb ability to develop new and existing businesses by identifying opportunities and trends to increase sales and profitability.

Strong relationships with vendor community and retail clients: Solid Customer Service.

Skilled negotiator with excellent interpersonal and communication skills.

Robust leadership and mentoring skills

PROFESSIONAL EXPERIENCE

Director of Sales 2020 -2022

Madison & Park Hospitality

Hired to develop new accounts for high end caterer.

Opened five new accounts in the first eight months.

Established new contacts in hospitality industry.

Pandemic caused temporary closure of event business.

Director of Sales 2018-2019

Rome Fastener

Developed new business opportunities for fastener and button business, opening 10 new accounts within a year.

Managed N.Y. Showroom and Warehouse Personnel.

Regal Jewelry

VP of Sales 2017-2018

Worked directly with the President/Owner to prepare merchandise for buyer meetings developing tailored product lines increasing business by 20% selling CZ sterling silver/base metal jewelry.

Responsible for forecasting and analyzing retail sales reports and cultivating strong relationships with Divisionals and Buyers.

Interfaced with the production and shipping department to ensure timely delivery of merchandise.

The Doneger Group 2001-2016

Market Specialist Jewelry (2008 – Present)

Market Specialist Handbags/Jewelry (2004 – 2008)

Market Specialist Sportswear - Moderate, Better, Bridge, Contemporary and Private Label (2001 – 2004)

Developed and maintained successful business relationships with over 200 retailers, including mass merchants, department stores, specialty stores and discounters.

Assisted in development of retail client business by shopping, editing, and evaluating fashion trends and the marketplace, and recommending vendors and assortments for their individual business needs.

Wrote monthly trend and business update reports for the Doneger website and communicated important retail concepts.

Presented seasonal trend overviews to retail management and buyers.

Established merchandise strategy which was incorporated into seasonal Doneger publication to be distributed to retail clients.

Marketed Doneger advertising mediums to manufacturers, achieving monthly and yearly goals.

COMPUTER SKILLS: Microsoft Word, Excel & Outlook

EDUCATION: Fashion Institute of Technology: Bachelor of Science in Marketing

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