Service Agent Store Clerk
Resume:
Zykerria Hyman
Greenville, North Caro ina
‘Summary
Poised Customer Service Agent offering background assisting callers and resolving issues. Responded to customer
inquiries by offering clear and accurate information. Speedy and helpful call handling resulting in top performance and
customer satisfaction.
Experience
Customer Service Agent - Call Center
Focus service - Greenvil e, NC
Used upselling techniques to encourage customers to spend more on items for the home that
-Worked as an agent for an cable & phone company and was responsible for helpingcustomers select the right tv
packages and purchasing coverage
Responsible for logging into a dedicated system every day, updating the system as customers placed orders and
processing sales
General Production Worker
Butterball« Mount 0 ive
98/2020 - 05/2021
Set up and operated production machinery according to specific standards and company protocols.
«Inspected finished products to verify conformance to quality standards.
“Measured and graded batches of raw materials to feed materials into production machinery.
‘Completed routine maintenance and basic repairs to restore machine performance.
Convenient Store Clerk
Circle «+» Greervil e, NC
012027 05/2022
-Engaged with customers while completing cash register transactions.
-Maintained clean, organized, and well-stocked checkout areas.
“Kept drawers accurate, processing payments with minimal errors and verifying large bills.
-Satisfied customers with quick assistance, helping individuals locate products and check out.
Skills
Customer service, Communication skills, Time management, English, Leadership, Restaurant experience, Food service,
Strong communication, Problem Resolution, Written Communication, information verification, Issue documentation
Education
GED
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