L A U R A M .
R O B E L L O
********@*****.***
Modesto, CA 95350
PROFESSIONAL SUMMARY
Hardworking individual focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. SKILLS
· Customer Service
· Microsoft Office Suite
· Data Entry
· Multitasking
· Call Center Procedures
· Multi-line Telephone Operations
· Task Prioritization
· Problem Resolution
· Team Player
EXPERIENCE
Administrative Assistant/Project Coordinator, Accelerated Construction & Metal, LLC., March 2021- Jan 2023, Turlock, CA
· Supported management staff by handling day-to-day needs and special projects with good multitasking and research skills.
· Scheduled projects with customers and project manager to allocate time needed for the job.
· Maintained compliance with all regulatory agencies
· Managed monthly calendar with new meetings, events and appointments to avoid overbooking.
· Data Entry, input order information into computer system of new jobs for production.
· Followed established procedures to protect sensitive and confidential information from unauthorized release.
· Answered heavy incoming calls over multi-line system. Quality Control Supervisor, FORMULATION TECHNOLOGY, INC., Aug 2018 Jan 2021, Oakdale, CA
· Reviewed SOPs, C of As, MSDS, protocols, and other documents to verify conformance with quality standards.
· Evaluated the quality of daily production by collecting and analyzing routine samples.
· Improved workflow, processes, and techniques to enhance efficiency and quality.
· Input Raw Materials received into computer system and inventory control data base.
· Taught staff members how to spot quality control issues and prevent future problems.
· Identified critical facets of manufacturing process and implemented improved sampling procedures.
Receptionist, FORMULATION TECHNOLOGY, INC, Jan 2017 Aug 2018, Oakdale, CA
· Greeted guests promptly and consistently set professional tone with friendly assistance.
· Issued badges and logged incoming visitors to meet security standards.
· Answered heavy incoming calls over multi-line system.
· Data Entry, input order information into computer system of new jobs for production.
· Helped gather supplies and set up spaces to coordinate meetings and office events.
· Followed established procedures to protect sensitive and confidential information from unauthorized release.
· Managed office supply inventory.
Caregiver, RESCARE HOME CARE, Jun 2014 Dec 2016, Modesto, CA
· Assisted the client in day-to-day basic functions and prepared patient's meals according to meal plans.
· Assisted the client in managing daily living including lifting, bathing, and feeding support.
· Maintained case notes to document clients progress and condition.
· Performed household chores to ensure cleanliness, safety, and livability.
· Encouraged social interaction of client and participated in activities that encouraged reading, games, and activities.
· Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
Caregiver, HOME INSTEAD SENIOR CARE, Oct 2010 Dec 2016, Modesto, CA
· Assisted the client in day-to-day basic functions and prepared patient's meals according to meal plans.
· Assisted the client in managing daily living including lifting, bathing, and feeding support.
· Maintained case notes to document clients progress and condition.
· Performed household chores to ensure cleanliness, safety, and livability.
· Encouraged social interaction of client and participated in activities that encouraged reading, games, and activities.
· Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
Administrative Assistant/Project Coordinator, E. T. ABATEMENT, INC, Nov 2001 Sep 2008, Modesto, CA
· Supported management staff by handling day-to-day needs and special projects with good multitasking and research skills.
· Prepared proposals for new business, including editing and collating.
· Scheduled projects with customers and project manager to allocate time needed for the job.
· Maintained compliance with all regulatory agencies.
· Invoiced customers upon completion of project.
· Account Receivables
· Managed monthly calendar with new meetings, events and appointments to avoid overbooking.
· Answered heavy incoming calls over multi-line system. EDUCATION
· High School Diploma
CERTIFICATES
· Excellence in Customer Service and Time Management.
· Alzheimer's and Dementia Care.
· Nutrition, Personal Hygiene, Bathing and Grooming.