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Business/Retail&Customer service

Location:
Cleveland, TN
Posted:
March 14, 2023

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Resume:

SETH KELLY

*********@*****.*** (***) ***- **** Cleveland, TN 37323

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

• Relationship Building

• Customer Service

• Reliable & Trustworthy

• Adaptive Learner

• Communication Skills

• Teamwork

• Strong Work Ethic

• Attention To Detail

• Upbeat and Outgoing Attitude

• Informed Product Selections

• Planning and Organization

• Computer Skills

• Basic Math

• People Skills

Experience

Walmart Cleveland, TN

Online Grocery Associate

09/2022 - Current

• Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.

• Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.

• Satisfied customers with quick, accurate service under tight deadlines.

• Assisted teammates with daily tasks during peak periods.

• Greeted customers and answered product or service questions.

• Listened to customer needs to identify and recommend best products and services. Lowes Home Improvement Stores Cleveland,

TN

Cashier

01/2021 - 08/2022

• Accepted cash and credit card payments, issued receipts, and provided change.

• Answered customer questions and provided store information.

• Helped customers find specific products, answered questions, and offered product advice.

• Helped with purchases and signed customers up for rewards program. Food City Cleveland, TN

Cashier & Stocker

08/2021 - 10/2021

• Trained new team members in cash register operation, stock procedures and customer services.

• Processed sales transactions to prevent long customer wait times.

• Verified customer age requirement for alcohol or tobacco purchases.

• Helped with purchases and signed customers up for rewards program. Chick-fil-A Cleveland, TN

Kitchen Team Member

08/2019 - 05/2021

• Maintained order and cleanliness of work areas to conform with health codes.

• Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.

• Acquired new skills to support team and further accommodate customer needs.

• Monitored inventory to keep adequate stock of food items and supplies. Education and Training

Cleveland High School Cleveland, TN High School Diploma, 3.5 GPA 03/2021

• Additional Coursework in Marketing

• Additional Coursework in College algebra

• Additional Coursework in Engineering

• Chess club Member, 2019

• Outfield for Blue Raiders, 2018 to 2021

Cleveland State Community College Cleveland, TN Some College (No Degree) in Business Marketing, 3.5 GPA



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