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MURIGI PAUL KAMAU

PROFESSIONAL SUMMARY

Dependable Office Administrative Assistant and Receptionist well-versed in administrative functions.

Quick learner multitasking and identifying priorities to meet strict deadlines. Valuable office personnel focused on handling various office duties to improve workflow and productivity.

Willing to take on any task to support the team and help the business succeed offering strong abilities and expertise to the company. A dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and Detail-oriented. WORK EXPERIENCE

HUMAN ASSET CONSULTANTS LIMITED NAIROBI, KENYA

January 2023 - Current

Office Administrative Assistant / Receptionist

• Welcomed guests, issued passes, and took incoming phone calls at reception.

• Entered information onto digital systems to maintain data quality and accuracy.

• Supported workflow of daily administrative tasks to achieve targets and deadlines.

• Helped maintain office organization for aesthetic appeal and easy access to supplies.

• Answered customer questions about available products and services.

• Received and distributed incoming mail and digital correspondence.

• Ordered and distributed office supplies while adhering to fixed office budget.

• Maintained scheduling and event calendars for staff meetings, parties, and important deadlines.

• Proofread and edited documents and reports for staff.

• Organized and updated file systems, keeping records easily retrievable.

• Ordered, dispensed, and organized office supplies for team use.

• Created and maintained databases used by multiple office members.

• Maintained accurate, updated accounts with new transactions and reconciliations.

• Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals.

NAIROBI, KENYA

+254*********

advvkz@r.postjobfree.com

SKILLS

• Microsoft Office Suite

• Attention to detail

• Professional communication

• Computer skills

• Administrative support

• Adaptability

• Leadership Skills

• Multitasking Skills

• Customer Service Skills

• Record preparation

• Clerical support

• Highly organized

• Reception management

• Problem-solving

• Customer Service

• Ability To Learn

• Positive Attitude

• Policies And Procedures

• Cash Control

• Team Goals

• Professional Manner

• Strong Organizational Skills

• Proficient In Microsoft Office

AWARDS

1. Certificate of Attendance -

Kenya Education Staff

Institute

Students Leadership and

Management.

3rd-4th JUNE 2011.

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JUBILEE HEALTH INSURANCE LIMITED NAIROBI, KENYA

October 2019 - January 2023

Data Entry Clerk / Medical Claims Receptionist

• Maintaining the records of patient claims.

• Validation of the patient's claims

• Scanning of the patient claims

• Stamping and keying in the Patient claims

• Maintaining files and medical claims

• Used ACTISURE to record claims information.

• Supported agents with claims issues, documentation needs, and general questions.

• Processed new claims, verifying data and documentation prior to submitting for approval or review.

• Prepared current and accurate documents, transcribing and entering data into ACTISURE for tracking.

• Verified personal data on insurance applications and policies.

• Prepared insurance claim forms, reviewing documents for accuracy and completeness.

PETANNS DRIVING AND COMPUTER COLLEGE KIAMBU, KENYA August 2019 - October 2019

Office Clerk / Receptionist

• Assist walk-in customers with Driving School inquiries.

• Process student registrations and payments. Fulfill other Company services, such as Membership sales, as directed.

• Review and update student records, ensuring accuracy and completeness.

• Clerical tasks include but are not limited to, processing and filing paperwork, preparing and distributing classroom material, and updating reports.

• Coordinate road testing and other related functions.

• Complete special assignments and projects as directed.

• Acquire a strong understanding of motor vehicle law and motor vehicle agency regulations, as well as a solid understanding of the driving school/training industry.

ECOM SERVICES LIMITED NAIROBI, KENYA

March 2019 - June 2019

Office Assistant / Receptionist

• Greeted incoming guests and directed individuals to appropriate personnel.

• Handled a high volume of incoming calls to successfully manage inquiries.

• Ordered office supplies to prevent items from being fully depleted.

• Organized and maintained office files for easy retrieval.

• Greeted visitors at reception, answering questions and providing directions.

• Helped guests with individual needs, offering information and assistance with issues.

• Prepared letters, invoices, and contract language to correspond with clients 2. Certificate of Attendance -

Ministry Of Science and

Technology.

Effective Student Leadership.

13th MARCH 2010

3. Certificate of Merit -

Nairobi Technical Training

Institute

Being a Class Representative

2009-2011

4. Certificate of Participation-

NET Consultants Limited

Training in Leadership and

Management Skills

16th -17th May 2013.

5. Certificate of Participation-

International Youth

Fellowship.

Participation in the Youth

World Camp

30th JULY 2012- 04th AUGUST

2012

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and vendors.

• Maintained confidentiality and discretion working with sensitive material.

• Coordinated smooth travel for staff by arranging transportation and accommodations.

• Scheduled appointments and documented updates in scheduling software.

• Anticipated guest needs, delivering exceptional customer service to exceed expectations.

KAPS LIMITED (Kenya Airports Parking Services) NAIROBI / NAROK, KENYA

February 2016 - November 2018

Ticketing Clerk / Supervisor

• In charge of the site cash handling.

• Verified ticket machine supplies and operations to keep equipment operational.

• Reports made to the management level about the ground

• Petty cash and invoices handling

• Reconciling the sales book.

• Answered telephone calls and offered accurate information to customers about routes, vehicles, and general procedures.

• Collected money from existing guests based on time spent in the lot and at the park.

• Monitored guest activities and reported criminal or other inappropriate behavior to the Area Manager.

KAPS LIMITED (Kenya Airports Parking Services) NAIROBI, KENYA June 2014 - January 2016

Customer Service Representative /Cashier

• Kept customers happy by quickly processing payments and bagging purchases.

• Assigned and verified vehicle claim tickets.

• Secured lots against unauthorized access by keeping gates functional and properly locked after hours.

• Counted and secured cash to maintain accurate register totals.

• Prevented losses by watching for suspicious behavior.

• Posted charges against accounts and generated statements.

• Issued refunds and credits to customers and documented reasons.

• Promoted customer satisfaction by supporting merchandise selection, returns, and exchanges.

• Guided vehicles into and through the parking lot to correct spaces.

• Collected money from existing guests based on time spent in lot. MINISTRY OF EDUCATION, NAIROBI, KENYA

August 2011 - December 2011

INTERNSHIP

• Greeted visitors at reception, answering questions and providing directions.

• Maintained confidentiality and discretion working with sensitive material.

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• Organized and maintained office files for easy retrieval.

• Handled a high volume of incoming calls to successfully manage inquiries.

• Assisted staff with resources and paperwork to complete assignments.

• Prioritized tasks independently to best support office needs.

• Prepared letters, invoices, and contract language to correspond with clients and vendors.

• Scanned, indexed, and stored records to manage the filing system.

• Organized meetings by coordinating documents and arranging catering.

• Shredded older files and confidential information to reduce security risks.

• Completed work schedules, managed calendars, and arranged appointments.

• Wrote and sent contracts, finalizing paperwork on behalf of staff.

• Proofread and edited correspondence, reports, and files. EDUCATION

DIPLOMA - BUSINESS ADMINISTRATION

November 2015

NAIROBI TECHNICAL TRAINING INSTITUTE, NAIROBI, KENYA CRAFT CERTIFICATE - BUSINESS ADMNISTRATION

October 2015

NAIROBI TECHNICAL TRAINING INSTITUTE, NAIROBI, KENYA High School - KENYA NATIONAL EXAMINATION COUNCIL

November 2008

MUGURU SECONDARY SCHOOL, MURANGA, KENYA

Certification - COMPUTER APPLICATIONS

November 2011

DATALINK COMPUTER COLLEGE, NAIROBI, KENYA

REFERENCES

1. IRENE MUNENE

JUBILEE HEALTH INSURANCE LIMITED

advvkz@r.postjobfree.com

+254*********

2. JUDY ABIRA

HUMAN ASSET CONSULTANTS LIMITED

advvkz@r.postjobfree.com

+254*********

3. GEORGE OPIYO

KAPS LIMITED

advvkz@r.postjobfree.com

+254*********

INTERESTS

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• Photography

• Volunteering

• Leadership roles

• Languages

• Outdoor activities

• Team Building

LANGUAGES

ENGLISH - Proficient (C2)

SWAHILI - Proficient (C2)

GIKUYU - Proficient (C2)

VOLUNTEER

BOMET CHILDREN HOME BOMET, KENYA

January 2011 - January 2011

Volunteer

• Used active listening skills to communicate clearly in discussions.

• Learned tasks quickly to improve performance.

• Donated food and drinks to the children.

• Encouraged children in faith and answered important questions.

• Maintained neat, orderly, and properly sanitized children's areas. THIKA SCHOOL FOR THE DISABLED THIKA, KENYA

August 2013 - August 2013

Volunteer

• Assisted individuals with limited mobility, offering physical, social, and financial support for personal needs.

• Took photos during the workday at volunteer program sites.

• Stocked shelves, racks, and cases with donated goods.

• Maintained facilities in good working order, working with the congregation to implement repairs and updates.

• Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.

• Received and recorded food donated to food banks. NGONG HILLS NAIROBI, KENYA

October 2012 - October 2012

Volunteer

• Planted a lot of nursery trees to the ground provided by the Ngong Hills Management

• Treated people from all backgrounds with dignity and respect.

• Helped guests feel welcomed by initiating genuine, friendly, and personal greetings.

• Delivered talks to children and adults on special topics related to the importance of trees as surroundings.

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