Customer Service Store Manager

Mark Schermerhorn

**** ******* ** *** **

West Columbia, SC 29172

Mobile: 803-***-**** E-mail: *********@*******.***

Objective

My goal is to join an established company where I will get to leverage my ability to think critically and collaborate with a team to come up with innovative ideas that spark further growth. In doing so,I will be an asset to both the company and the patrons. Education

[Class of 1982] [Ventura High School]

Grade achieved: [High School Diploma]

Work Experience

[06/2019 to 03/2023] [Store Manager] [Family Dollar] Main duties performed include but are not limited to: Oversee daily operations of retail store, Recieve and stock DSD product, schedule hourly employees withi budget parameters, maintain asset protectiont, provide quality customer service, report regularly to ensure consistent on hand supply, delegate tasks daily that lend to the aesthetic and cleanliness that will ultimately affect trends in sales in a positive way, upsell

[03/2017 to 05/2019] [Supervisor] [RGIS Inventory Services] Main duties performed include but are not limited to: Perform and supervise inventiries for retail stores of all sizes in accordance with business specific policies and set forth the schedule, physical counting, revisions, and paperwork for inventories, Plan and place specialists in areas that they can count at their given title speed while still challenging the employee to achieve faster speed while maintaining accuracy

[02/2013 to 02/2017] [Emergency Medical Technician] [Lexington County EMS]

Main duties performed include but are not limited to: Emergent and non-emergent care and/or transport of the sick and infirm residents of Lexington County

Skills

Technical:

Inventory, Scheduling, Conflict resolution, Cash/Register mangement and Operation, Strategic thinking, Ability to wotk in high stress situations and environments Interpersonal:

Communication, Conflict resolution, Self-reflection, Time management, Compassion, Empathy, Active listening skills

References

[William Dimaggio]

[Real estate agent/Coldwell Banker

Address: [607 Columbia Ave. Lexington, SC 29072]

[Real estat 607 Columbia Ave, Lexington, SC 29072e agent/Coldwell Banker]

[Thomas R Hall] [MD]

[Emergency room physician]

Address: [2720 Sunset Blvd, West Columbia, SC 29169] Awards and letters of recommendation available upon request.

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