Scrum Master Business Analyst

Randolph A Njonguo Sr, CSM, SA, BS, MS

Email Address: ********@*****.**.**

Cell Phone: 347-***-****

OBJECTIVE

Accomplished and highly motivated Business Analyst, Certified Scrum Master (CSM), and Certified SAFe 5 Agilist (SA) with 12 years of IT experience and over 9 years as a Scum Master seeking new opportunities in facilitating development teams. Led teams to become self-organizing and cross functional to maintain a high energy with an attitude of empowerment and transparency; passionate about transitioning struggling or fledging teams to an agile environment and demonstrating the following listed professional characteristics:

•Agile/Scrum coaching and servant leadership

•Committed team player with excellent facilitation and conflict resolution skills

•Ability to work with co-located, distributed, off- shore teams and facilitate multiple teams

•Customer relationship management

•Strategic planning and risk mitigation

SKILLS/COMPETENCE

•Extensive Scrum ceremonies and product backlog refinement/grooming skills

•Track and monitor Sprint Cycle metrics and process workflow model

•Strong problem-solving skills and ability to multi-task.

•Excellent communication and management skills.

•Methodologies: Agile and Waterfall.

•Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Access).

•Virtual Platforms: Skype, Zoom, Teams, and WebEx.

•Strong experience with different Agile methodologies (Scrum, Kanban) as well as Agile scale methodologies (SAFe).

•Experience using Jira, Rally, Microsoft DevOps Board, Visual Studio, and Confluence.

PROFESSIONAL EXPERIENCE

Scrum Master/Business Analyst(Remote)

Taylor`s Corp – Brooklyn, MD

October 2016 – Present

•Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog by having a weekly backlog refinement session.

• Remove impediments and guide the team to remove impediments by finding the right personnel to remove the impediment.

•Supporting and mentoring scrum framework practices and Agile principles

•Facilitate all aspects of the Scrum framework, including sprint planning sessions, product backlog refinements, daily standups, sprint reviews and sprint retrospectives for multiple scrum teams simultaneously.

•Serve as a Scrum Master for one or more teams, mentoring and coaching their teams through the adoption of Agile/Scrum practices.

•Organize and facilitate daily stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking and other Scrum-related meetings.

•Partner closely with Product Owner to align with the vision and roadmap through frequent backlog refinement.

•Responsible for managing the scrum process with the scrum team in Agile methodology

•Help the team correctly identify as well as track metrics for the projects

•Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility, to efficiently achieve their Sprint goals.

•Partner with stakeholders in grooming and maintaining the product backlog, as well as building an understanding of the long-term product map

•Manage internal and external communication to provide transparency for your teams

•Advocate for Agile principles and contribute to our organizational capability by sharing findings, practices, removing impediments and enhancing thought leadership

•Cultivate an environment of continuous learning, helping teams to inspect and adapt.

•Encourages self-organization by facilitating the appropriate delegation of tasks and responsibilities to appropriate team members.

•Build a trusting and safe environment where problems can be raised and resolved.

•Facilitate discussion, decision-making, and conflict resolution.

Scrum Master

ASIG - Dulles, VA

June 2014 to October 2016

•Serve as a liaison between the product owners and development team to ensure that all targets and requirements are met.

•Removes impediments in the way of the team making progress and protecting the team from outside source of disruption

•Assisting and supporting the product owner and team to continually improve the business value delivery to their product

•Facilitate Scrum events and activities as necessary and ensure the team is realizing value from them (including Sprint Planning, Daily Scrum, Sprint Review, Retrospective and Backlog Refinement)

•Guiding the team and organization on how to use Agile/Scrum practices and values

•Facilitating productivity by removing impediments team will encounter, mediating through conflicts, helping team to make decisions, and adhering to continuous improvement principles.

•Exemplified the understanding of backlog tracking, burn down metrics, velocity, and task definition in all assigned projects.

•Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving

•Facilitating discussion, decision making and conflict resolution

•Supporting and educating the product owner and team, especially with respect to reviewing and maintaining the product backlog

•Providing all support to the team always using a servant leadership style.

•Working with the Scrum Master community of practice to improve the organization’s product delivery capability.

Business Analyst

TechSolutions – Douala, Cameroon

February 2011 to May 2014

•Managed user engagement analytic strategy, providing first insight into how users interact with our apps on their tablets and mobile devices.

•Reduced development costs by 25 percent by creating a plan to merge related products into one, more streamlined product.

•Facilitated three design thinking workshops for end users to identify use cases and develop business requirements.

•Interview business clients to analyze their business requirements and recommend and design technological improvements to their business processes and operational procedures.

•Developed an Excel macro and standardized reporting templates, resulting in efficient data collection and a 35% reduction in turnaround time.

•Analyzed company`s 24-months sales results to develop 5-year monthly projections by revenue and customer type.

•Worked with Stakeholders and clients to model and document goals, communicating transparently to meet 95% of deadlines.

•Participated in product development planning, providing key insights based on predictive modelling, which allowed PMs to circumvent a 50 million francs legal fine.

EDUCATION

•International Scrum Institute

Scrum Master Accredited Certification

Graduated: February 2023

•University of Buea

Master of Science in Management of Information Technology

Graduated: December 2016

•University of Buea

Bachelor of Science in Economics and Project Management

Graduated: December 2010

•Professional Certifications

•Certified Scrum Master (CSM)

•Certified SAFe 5 Agilist (SA)

•Azure DevOps Board for Project Managers/Analyst/Developers

REFERENCES

•Available upon request

Contact this candidate