Billing Specialist Customer Service

SHELLEY MILLMAN

Keego Harbor, MI ***** · 248-***-****

*******.*.*******@*****.***

My main objective is to utilize my work experience to obtain a position as an AR specialist

EXPERIENCE

OCTOBER 2001 - PRESENT

BILLING SPECIALIST, MILLMAN-DERR CENTER FOR EYE CARE

Managed inventory levels and ordered materials to meet demands

Demonstrated self-reliance by meeting and exceeding workflow needs

Collaborated with management to discuss new business opportunities

Established, enforced, and optimized billing policies and procedures to maximize revenue, streamline operations, and minimize aging balances

Interacted with patients as well as greeted patients daily

Verified proper coding, investigating and resolving issues to maintain billing accuracy

Executed billing including submitting hundreds of claims monthly to insurance companies and posting payments in a timely manner

Organized and streamlined file room operations for a team of multiple employees, which led to smoother workflows

Scanned and filed forms, reports, and receipts

AUGUST 1999 – SEPTEMBER 2001

LAW OFFICE INTERN, frank and frank law firm

Handled multiple tasks, clerical work, and court runs

EDUCATION

JANUARY 2001

BACHELOR OF GENERAL STUDIES university of michigan – dearborn

SKILLS

Organization

Data management

Customer service

IMedicWare

Problem resolution

MS office

Ability to multi-task

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