Customer Service Call Center

Rochelle Reaves

E-Mail: **************@*****.***

Summary

Self-motivated and dependable while achieving high performance with minimal supervision. driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.

Qualified cashier of customer service with 2 years in fast-paced customer service and call center environments. Personable and professional under pressure.

Energetic and reliable at any job trained and excels in high-end merchandise environments. Proven performer which leverages superior communication and relationship building strengths to increase and retain long-term, loyal customers.

Skills

Strong communication skills

Flexible scheduling

Inventory control procedures

Customer service expert

Excellent time management

Inventory control

Loss prevention

Shift checklists

Experience

February 1992 to August 1994

Hardee's Roanoke, Virginia

CookPrep

Oversaw and completed kitchen tasks and preparation for opening and closing shifts.

Adhered to all regulatory standards regarding safe and sanitary food prep.

Supported other areas of the restaurant in set up, cleanup, prep work and equipment maintenance.

April 1996 to July 2001

Pizzahut Roanoke, Virginia

Cook

Mixed, weighed and proofed ingredients in accordance with bakery recipes.

Followed proper food handling methods and maintained correct temperature of all food products.

Prepared for each shift by installing clean cutting boards and utensil baths at workstation.

Education and Training

1995 Patrick Henry High School Roanoke, VA

High School Diploma ROTC airforce

Completed coursework in [Subject], [Subject] and [Subject]Colorguard / ROTC Air Force

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