Sales Associate Customer Service
Resume:
Cristina Banuelos
**** **** *** ******** ****, IL 60176 630-***-**** **********@*****.***
Summary
Dedicated and eager contributor who’s ready to expand knowledge and customer base and take on new opportunities. Seeking a key role within the organization to provide exceptional service and attention to detail to ensure growth and professional development. Education
PLANO HIGH SCHOOL 2002
Skills & Abilities
Detail oriented and organized providing over 10 years in the brokering industry and working with customers on building long term relationships.
Resourceful professional with experience in the corporate sector. Passion for working in a team environment, compliance-driven, and known for building solid relationships with internal and external stakeholders. Strong background in accounts payable, administration, and high-level support role experience. Reliable and driven with strong time management and prioritize abilities. Qualifications
● Project and event management.
● Digital data management.
● Skilled in building relationships and communicating clearly with individuals at all organizational levels
● A quick study: able to easily gain new skills and apply knowledge to new products.
● Proficiency in Microsoft Windows Excel, Word, and Oracle.
● Excellent grammar, written and oral communications skills.
● Strong problem-solving skills. Attention to detail and sales driven.
● Energetic and friendly attitude.
● Ability to handle multiple tasks under extremely sensitive and timely conditions.
● Fluent in Spanish.
SENIOR DATA MASTER SPECIALIST HUB GROUP CURRENT
• Responsible for onboarding new customers and working with established customers to maintain a successful business relationship and to create an exceptional customer service experience from the start
• Trained Production Team on processes that involve daily production reporting
• Implementing new processes to with accuracy of 85% by identifying system gaps.
• Responsible for process and reporting and maintaining the integrity of the data
• Working with Compliance to ensure all regulations are being followed within the organization and to promote business and aid operations daily
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• Analyzing data audit reports to maintain accuracy
• Participating in application testing and provide feedback
• Participating in the development of new relationships with customers and identifying issues with cost
• Cooperated and partnered with internal corporate auditors GOVERNMENT SERVICE SALES SPECIALIST PHONAK LLC 2010-2014,
• Responsible for working with Department of Defense and Veteran accounts on new business and sales
• Responsible for updating issues in SAP and new and existing accounts
• Entering supply orders for all VA and DOD accounts and working with managers to assist in new business
• Provided a credible source of expertise regarding products and services, policies and procedures, and systems to corporate management personnel
• Identified/analyzed and resolved frequent occurrences with manufacturing issues and documenting them in SAP
• Responsible for onboarding new customers within the government organization
• Met with vital leadership to assess issues and new ways to promote new products and services
• Collaborate with sales and marketing on ways to improve business and productivity. LES TURNER ALS FOUNDATION-VOLUNTEER, Chicago, IL 2010-Present The Les Turner ALS Foundation is Chicago’s leader in research, patient care, and ALS education. Twelve years organizing and managing the top team with over 100 participants per year in the Chicago ALS Walk for Life.
LEAD PHONE SPECIALIST/SALES ASSOCIATE PLANNED PARENTHOOD OF IL 2008-2010
• Responsible for in-bound calls, telephone inquiries, and appointment scheduling for all Planned Parenthood Health Centers in Illinois.
• Gather appropriate options for a resolution in a timely manner
• Investigate and resolve complaints.
• Inform patients about services available while maintaining patient confidentiality.
• Participate in team meetings, making recommendations to management to improve efficiency and effectiveness as appropriate.
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• Provide functional guidance, training, and assist with company training. Identifying training needs, developing new strategies to improve business strategies.
• Work with sales and attend seminars related healthcare supplies for clinic
• Attend seminars related to new products from pharmaceutical companies VOLUNTEER
Holy Virgin Martyrs Church
Teacher/Catechist 2022
References
Kristie Fabino
Jill Tassone
E ****.********@*****.***
Rocio Torres
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