Industrial Training Customer Service

Prasanna Pallawala

Automotive Technician

Email: **************@*****.***

Address: Adress:125/10,Weboda South Weboda

Phone: +947********

Nationality: Srilankan

OBJECTIVE TO FIND A CAREER OPPORTUNITY FOR MY

QUALIFICATIONS

AND SELF DEVELOPMENT EXPERIENCE

EXPERIENCE

Colombo,Sri Lanka

2010 - Present

Examiner of Motor Vehicle

Department of Motor Traffic

Inspecting vehicles to identify mechanical problems, such as leaks, airline's fuel system,s or worn tires and circuits to ensure everything is fine.

Prepare a report on each vehicle for follow-up action by the owner or police.

Investigate complaints accidents and operation and prepares the report. Inspection vehicles for damages,all equipment is installed properly and checking for recall.

Conduct road driving tests and examing written and oral tests in all vehicle classes for issuing driver licences.

Abu Dhabi,UAE

2009 - 2010

Service Advisor, Senior Mechanic

Darwish Bin Ahamed & Sons

Interact with customers to know the nature of their vehicle problems. Perform a road test with customers to understand the problems of vehicles.

Prepare a list of problems, estimate the repair cost and the time taken to complete the repair.

Colombo,Sri Lanka

2003 - 2009

Workshop Manager

Mag Car Care Centre (PVT)Ltd,

Point out the defects & provide solutions to these defects in automobiles. Handling &controlling stocks of automobile spare parts. Find out customer needs & give solutions to their problems. Colombo,Sri Lanka

2000 - 2003

Production Supervisor

Micro Auto Products (Pvt)Ltd

Supervise the manufacturing operation of metal and rubber components for the automobile air, oil, and fuel filters. Make all arrangements in production, engineering, and maintenance & labor management on the production floor.

EDUCATION

Colombo,Sri Lanka

1993 - 1997

Automotive Engineering

Technical Training Insitute

Followed the three (3) years Industrial Training Programme at United Motors Lanka Ltd, in Sri Lanka.

Passed City & Guilds at London Institute Examination in Motor Vehicle Technicians in part 1 and motor vehicle science, mathematics, and drawing in part 2.

SKILLS LANGUAGES

French

Intermediate. French Beginners Level (A1,1) conducted by the Bandaranaike Centre for International Studies (BCIS)

• Vehicle inspections

• Creative thinking

• Teamwork

• Problem Solving

• • Customer service

• • Microsoft Office

• • Microsoft Exel

• Time management

Contact this candidate