Medical Assistant Pharmacy Technician

Jamie Bland* 214-***-****

Objective

Seeking a career where I can bring about a positive contribution to the image and culture of a well-established organization that will utilize and maximize my skill set. Summary

● Expediently answered incoming calls from providers, etc. providing assistance to all callers

● Maintained accurate documentation of all approvals and denials

● Provided resolution to customers for their queries and concerns

● Assisted in pre-packing frequently ordered medications, label, and store, as needed during low volume times.

● Phlebotomy for plasmapheresis and donation process

● Responded to customer complaints, handled financial transactions and returns

● Caregiver and Medication Tech

Education

● Vista College, Richardson TX

● Lewisville High School, Lewisville TX 1999

High school

Experience

Grand Brook Memory Care Allen,TX

March 2020 to Jan 2023

Caregiver/Med Tech

Grifols Plasma Garland, TX July 2019 to Mar 2020

Phlebotomist

● Established rapport with donors to ensure overall customer happiness with center to support long-term donation

● Verified donor information

● Venipunctures for plasmapheresis and collected whole blood samples CSL Plasma Dallas, TX Jan 2017 to June 2019

Phlebotomist

● Responsible for verifying donor information, calibration of equipment, performing venipunctures for plasmapheresis,monitoring donors and area

● Collected samples for testing

● Lead donor floor prn

CVS Caremark, Richardson, TX Feb 2016 to Jan 2017

Pharmacy Technician

● Performed prior authorizations for major commercial insurance clients.

● Handled incoming calls from members, providers, etc. providing assistance to all callers

● Maintained accurate documentation of all approvals and denials

● Provided resolution to the candidates for their queries and concerns CVS Pharmacy Dallas, TX Aug 2015 to Dec 2015

Pharmacy Technician

● Provided assistance to Pharmacists with Rx drop off, production, pick up and inventory.

● Assisted in pre-packing frequently ordered medications, label, and store, as needed during low volume times.

● Packed materials and products manually

● Received packing order and pull items to be delivered from order sheets Wal-Mart Dallas, TX Jun 2013 to Aug 2015

Customer Service Supervisor

● Responded to customer complaints, handled financial transactions and returns

● Created platforms to collect customers’ opinions, complaints, or suggestions

● Provided resolution to the customers for their queries and concerns b

Parkland Hospital Dallas, TX Mar 2012 to Oct 2012

Patient Care Assistant

● Performed specified patient care activities under the direction of a Registered Nurse.

● Assisted patients with care for activities of daily living ensuring that patient needs were fully met.

● Provided patient with the help of moving in and out of bed, grooming, bathing, and other duties

● Planned, and served meals to patient according to diet Externship

Urban Health Systems Dallas, TX Dec 2010 to Jan 2011 Medical Assistant (Externship)

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