Qa Automation Commercial Lines
Resume:
RAMJI LAKSHMANAN
Senior Quality Engineering Professional
Professional Summary: Senior Quality Engineering professional with rich experience in QA program delivery, establishing & maintaining Test Center of Excellence, strategy & implementation of test automation, service virtualization, quality management, process improvement, recommending appropriate Industry standard tools & technologies for the business organization and train the personnel in the project team.
Executive Summary:
• Quality engineering professional with rich experience in the Information Technology arena
• Responsible and accountable for managing multiple QA engagements directed towards strategic business and other organizational objectives.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Initiate Functional UI test automation, SoA testing, Service Virtualization engagements and manage the cost, schedule and performance of component projects, while working to ensure the ultimate success and acceptance of the program
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the test engagement to enhance effectiveness toward the business result or strategic intent.
• Continuous Integration & Continuous Delivery thru CI/CD processes, tools and techniques.
• Coach, mentor and lead personnel across the team environment.
• Involved in designing various Test Automation Frameworks, Behavior development driven automation, Service Virtualization and SoA test automation scripts using wide range of tools.
• Present periodic dashboard reports on the current program, risks, issues and future opportunities.
• Experienced in conducting test maturity assessments and recommending the cutting edge testing solutions for world-class customers.
• Tracking the test delivery status of various accounts, providing technical solutions, generating monthly reports to the business leads.
PROFESSIONAL EXPERIENCE
Senior Manager - Delivery, Cognizant Technology Solutions Jan 2012 – Present PROFESSIONAL DEVELOPMENT
• CSTE certified testing professional
• Accredited Integration Specialist (AIS) in Quality Center and Quick Test Pro
• Green Belt in 6 Sigma & TQM certified Internal Auditor on ISO 9001. Domain Expertise: Banking Financial Services Insurance Health Care Airlines Retail Telecom Technology Expertise:
Test Automation SoA Test Management Database OS Others UFT /QTP CA-DevTest ALM SQL/SQL Server Windows SAP BDD – Cucumber Parasoft JIRA Linux SalesForce
Selenium ReadyAPI Peoplesoft
Jenkins/GIT Postman JD Edwards
BitBucket Newman C++ / Java
DevOps RestAssured Mainframes
EDUCATION: Master’s in Mathematics, University of Madras KEY PROJECTS SUMMARY: (May 2020 – Till date)
A leading Insurance, Investment, retirement planning & financial providers of America implemented a living benefit claims platform which manages the life & health claims efficiently and securely through the Salesforce platform that is configurable and intuitive cloud-based application. The objective of the Living Benefits program is to create benefits claims using ClaimVantage that will:
• Enable true digital, secure, seamless and fast claims processing
• Facilitate end to end auto adjudication of claims with limited manual processing
• Offers a differentiate digital experience for the customers And the benefit of this engagement is:
Migrating the existing supplemental health product offerings from ViTech to ClaimVantage and build upon market leading market digital claims experience while improving all claims capabilities.
Transformed customer experience delivered at lower cost structure Contributions:
As a QA – Program manager the below are the key responsibilities and contributions during the engagement:
The complement end to end testing of the following pods/components:
Config
Portal
Payments
Integration
Data & Reporting
Communications
ViTech to ClaimVantage data migration
Eligibility Data
Plan Data
Claims Data
V3 Reports
Core responsibilities includes:
PI Planning & sprint planning
Deriving test strategy & planning
Allocation & managing resources to the pods
Participating in scrum meetings
Guide the team on solutions
Manage requirements analysis, test design, test execution & test reporting
Derive automation strategy & plan for short term and long term goals
Co-ordinate with the respective teams for environment set up, test data availability & code deployment
Periodically analyze, track and report the program risks and recommend appropriate mitigation plans and report the same to program leaders.
Test automation tool set up & recommendations
Enable & implement the appropriate test management features on Jira
Implement test automation framework for UI & API automation (Selenium & RestAssured) & JMeter for performance testing.
Manage the system test, E2E testing & UAT
Chair person for the UAT defects meetings and align the appropriate teams for providing on time fix and resolution for the UAT defects
Single QA PoC for the client & program leadership team
Co-ordinate with the appropriate external teams for data migration testing.
Test program metrics tracking & reporting
Recommend right solutions for continuous improvement Life Insight QA program:
LifeInsight is an interactive policy management tool that simplifies monitoring policy goals, assumptions, and performance.
As a QA program manager, the core responsibilities of managing the QA team to:
Understand the test requirements & derive automation test strategy & plan
Create project schedule and track, monitor and control the deliverables.
Automation strategy & execution plan for UI functional testing, Web services testing & Accessibility testing.
Implement automation frameworks for QA functional automation, Service Test automation & accessibility testing
UI functional automation using the Selenium automation framework & Webservices testing using Rest Assured Automation Framework
Accessibility testing using AXE/WAVE tools
Collection & distribution of various key test metrics
Guide the team on technical challenges and provide the right solutions.
*More project experience can be provided upon request.
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